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Georgia Fintech Academy
Georgia Fintech Academy

Global Crisis Management Analyst



Alpharetta, GA, USA
Posted on Thursday, September 7, 2023

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

The ideal candidate possesses strong leadership skills and a passion for guiding key stakeholders in the fields of Security and Information Technology.  This role will utilize crisis management strategies that are in line with our shared values and objectives. Individuals who have a passion for continuous learning and enjoy collaborating with cross-functional teams will thrive in this role.

What you will do

  • Support the Enterprise by utilizing industry best practices to minimize the impact of crises as defined by Equifax.

  • Responsible for the planning, development, and facilitation of Crisis Management tabletops.

  • Coordinate and support impacted teams through the incident response lifecycle.

  • Prepare After Action Reports (AAR) in a timely manner, adhering to established Service Level Agreements. 

  • Recommend and implement initiatives designed to enhance strategic and operational response and recovery tactics.  

  • Utilize effective time management skills to ensure all deliverables are met. 

  • Maintain Crisis Management plans and procedures to ensure compliance with internal and external requirements and contractual obligations.

  • Continuously work with stakeholders to ensure the Crisis Management program remains integrated into the daily operations of the organization.

  • Assist with the maintenance and coordination of the Emergency Response Management Program (ERMP) and associated activities.

  • Applicants must be authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

  • Minimal travel is required. Must have a valid US Passport. 

  • Due to this team's 24/7/365 nature, occasional on-call and availability to support global business hours is required. 

What experience you need 

  • 2+ years of experience working in one of the following: relationship management, business continuity, incident response, or emergency response.

  • 1+ year of experience developing compelling presentations that drive strategic decision-making.

  • Exceptional communication skills with the ability to articulate complex information, build rapport, and earn the trust of senior leadership.

  • Strong public speaking skills with the ability to engage audiences of varying sizes. 

  • Possess strong understanding of global business dynamics and the ability to navigate diverse cultural and professional backgrounds. 

  • Proven ability to effectively prioritize and manage multiple projects simultaneously in a fast-paced environment.

What could set you apart

  • Experience with Gsuite (Google Productivity tools).

  • Ability to develop reports and dashboards utilizing Google Suite and Looker Studio.

  • Experience with Crisis Management and Incident Response methodologies and best practices.

  • Program Management experience and/or certification.

  • Bilingual: Fluent (written & verbal) in both English and Spanish.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.