The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Perform comprehensive quality control monitoring of mortgage loans for adherence to investor/insurer guidelines (e.g. Federal Home Loan Mortgage Corporation (FHLMC), Federal National Mortgage Association (FNMA), Federal Housing Administration (FHA), Veteran Affairs (VA), United States Department of Agriculture (USDA)) and Truist portfolio, state/federal regulation and Bank policy. Provide support for investor/insurer and examiner-related audit requests, including document preparation and delivery of performing and non-performing loan files and repurchase requests.

This position is approved for telecommuting and can be performed remotely within the Truist footprint. Occasional travel may be required for team meetings or business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Lead and perform comprehensive loan-level transactional analyses of mortgage loans in servicing including performing, loss mitigation, foreclosure and post-foreclosure activity to ensure adherence with investor/insurer guidelines, state/federal regulatory requirements and bank policies.
• Lead and perform comprehensive, loan level analysis of mortgage loans as the result of defects found by investor/insurer or as self-determined.
• Provide fulfillment support for investor/insurer and examiner-related audit requests, including document preparation and delivery of performing and non-performing loan files and repurchase requests.
• Assist with data/document gathering for audits performed by internal/external auditors.
• Perform on-site/remote monitoring as appropriate and deemed necessary
• Analyze data and produce scheduled quality control reports and assist with recommendations as appropriate for corrective action or gap-related solutions.
• Report to Servicing Transaction Risk Monitoring Leader material findings with respect to violations of investor/insurer guidelines, state/federal regulation, Bank policy or suspicious mortgage loan activity.
• Assist with research and analyses of emerging servicing/default/repurchase-related industry actions and concerns.
• Assist with training of other Investor, Insurer and Regulatory Servicing requirements to Transaction Risk Monitoring Analyst I.
• Support line-level management of other areas of the Bank in regard to investor/insurer/regulatory/policy requirements or issues.

QUALIFICATIONS

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Seven years of mortgage banking experience in servicing quality assurance, quality control, servicing operations or similar experience.
• Bachelor's degree, or equivalent education and related training.
• Very good knowledge of investor/insurer guidelines, including FHLMC, FNMA, FHA, VA and GNMA. Very good interpersonal, analytical and problem-solving skills.
• Very good verbal and written communication skills.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Knowledge of Mortgage Servicing Platform (MSP).
• Self-motivated
• Ability to travel, occasionally overnight.

Preferred Qualifications:

• Supplemental education and experience in residential mortgage lending, including audit, servicing processes, quality control, risk, or regulatory compliance.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work