Description

About this role

About BlackRock

BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of June 30, 2023, the firm managed approximately $9.4 trillion in assets on behalf of investors worldwide!

About Client Experience

Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars:

Client Experience Delivery- client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform, Wealth- differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, Client Experience Operations- core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and Client Experience Transformation- accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management.

Team Overview

BlackRock's Reporting and Distribution Services team (RDS) sits within CX Operations and is responsible for the preparation and delivery of sophisticated economic and financial analysis to a diverse client base. Portfolio performance, attribution and investment commentary as well as detailed risk analytics are provided to clients through formal periodic reporting and web delivery. In addition, Reporting Services is responsible for partnering with multiple upstream data providers ranging across Data & AI, Accounting, Performance and regional investment and product strategy teams

Role Responsibility

You will handle the following:

• Analyse client requirements, setup new client reports and deliver periodic client reports to demanding target dates
• Analysing trends in data requests to constantly improve service and client reports
• Understanding the flow of client, market and fund information across BlackRock and external data providers
• Leading and ensuring timely and accurate distribution of all deliverables; actively communicating potential delays to clients
• Constantly evaluating systems, processes, and procedures for inefficiencies and making recommendations for improvement
• Use BlackRock's technology to provide efficient and scalable solutions, as well as regular application of Excel to customised solutions
• Supporting various projects, including automation/standardisation efforts and the evolution of standard reporting
• Understanding the risk environment within the department – promoting risk awareness, assessment and control
• Provide extraordinary service to clients while building and fostering positive relationships

Proficiencies:

• High level of proficiency in Microsoft Excel, particularly VBA is desirable
• Proficiency in SQL and Python
• Keen interest in investment products with a preference of 2+ years of financial services experience, especially client onboarding, communications or data visualisation
• Extraordinary client service skills, maturity, and autonomy in dealing directly with clientele
• Excellent written and verbal communication skills
• Strong work ethic and willingness to give beyond the scope of one’s role to achieve team and firm objectives
• Excellent attention to detail, extremely accurate and well organise
• Strong analytical and problem solving skills with the ability to synthesise information, summarise issues and think creatively
• Sharp control/risk mitigation mentality with ability to know when to raise issues

#EarlyCareers

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.