What We NeedCorpay is currently looking to hire an Enterprise Collections Agent. This position falls under our NAF line of business and is located in Houston, TX. In this role, you will manage high-value, complex receivables within the Enterprise payments portfolio, engaging in proactive outreach and strategic resolution planning to mitigate risk, improve recovery performance, and strengthen enterprise customer relationships. You will report directly to Collection Senior Manager and regularly collaborate with Client Success, Credit/Risk, Vendor Management, and Legal teams.How We WorkAs an Enterprise Collections Agent, you will be expected in office environment. Corpay will set you up for success by providing: Assigned workspace in Houston, TX officeCompany-issued equipmentFormal, hands-on training Role ResponsibilitiesThe responsibilities of the role will include: Managing an assigned portfolio of enterprise accounts across diverse markets (Healthcare, Construction, Trucking, Manufacturing, Lodging, Service, and Government)Conducting professional and persuasive negotiations with executive-level customers to align repayment solutions with commercial prioritiesAnalyzing account history, payment behavior, and contractual terms to determine risk exposure and recommend best-fit action strategiesPartnering with internal teams to support escalations and complex dispute resolutionDocumenting all activities thoroughly in accordance with regulatory, compliance, and internal audit requirementsProviding weekly reporting and updates on portfolio performance, risk trends, negotiation outcomes, and recovery metricsMaintaining a customer-centric approach while enforcing company policies and minimizing lossSupporting continuous improvement initiatives to enhance collection strategies and operational efficiencyEnsuring adherence to all federal, state, and industry compliance standards related to collections, privacy, and financial transactions Qualifications & Skills 2+ years of B2B or enterprise collections experience, preferably within the enterprise sector, leasing, fleet, or financial servicesDemonstrated success negotiating recoveries on high-value or executive-level customer accountsExceptional verbal and written communication skills with the ability to influence senior business leaders and C-Suite contactsStrong analytical skills with the ability to review financial data and develop tailored repayment strategiesHigh attention to detail with strong documentation habits and familiarity with compliance requirementsProficient with CRM, collections platforms, and MS Office applications Preferred Qualifications: Experience in fleet financing, mobility services, or commercial auto lendingWorking knowledge of UCC filings, repossession workflows, and legal collections processesFamiliarity with credit risk assessment and dispute management Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including: major holidays, vacation, sick, personal, & volunteer timeEmployee discounts with major providers (i.e. wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun culture with company-wide contests and prizes