What We NeedCorpay is currently looking to hire a Hotel Administrative Specialist within our ALE Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will support the Hotel Department with administrative duties, including task manager maintenance, claim assignment, electronic filing, and other operational support. You will report directly to the Hotel Operations Manager and regularly collaborate with Hotel Department team members and internal operational partners.How We WorkAs a Hotel Administrative Specialist, Corpay will set you up for success by providing: Assigned workspace in the St. Charles, IL officeCompany-issued equipmentFormal, hands-on training Role ResponsibilitiesThe responsibilities of the role will include: Maintaining Task Manager by moving tasks to the appropriate pages and assigning them to employeesAssisting with taking and entering new claimsEntering new claims into the ACT Database and ensuring accurate, complete information through the MyALE Claims portalAssigning and distributing new claims to Hotel Coordinators based on the shared run-rate documentAssisting with projects assigned by the Hotel Operations Manager or Lead Administrative CoordinatorFiling and updating electronic documentation in the ACT Database and ensuring accurate, complete informationAssisting with policyholder text-notification execution and maintenanceCalling hotels to confirm checkouts and completing other HSS tasks as assignedAssisting with HA collections by sending reminder emails and calling clientsCalling hotels to confirm client check-ins when the Hotel Night Audit is unable to do soUpdating card limits and end dates through the JP Morgan SUA ProgramConfirming that hotels have received paperwork for new bookingsPerforming other duties as assigned Qualifications & Skills High school diploma or equivalent preferred2 or more years of job-related experience preferredComputer proficiency in Microsoft Office, including Excel, Word, and OutlookACT program experience preferredExcellent verbal and written communication, organization, problem-solving, multitasking, and teamwork skillsStrong attention to detail and accuracyStrong business acumen and sound judgmentAbility to establish and maintain healthy working relationships with team membersAbility to assist coworkers with tasks Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hireAutomatic enrollment into our 401k plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including: major holidays, vacation, sick, personal, & volunteer timeEmployee discounts with major providers (i.e. wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun culture with company-wide contests and prizes Pay TransparencyThe expected hourly range for this position is $16-$17, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.