At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

Avvance relies on data to grow loan originations while managing merchant risk and enabling partner and merchant success. As a Business Ops Analyst, you will transform complex performance and risk data into clear, actionable insights that influence strategy, improve portfolio outcomes, and strengthen merchant and partner relationships. You’ll join a collaborative, high-performing team with deep lending and merchant expertise. This role is ideal for an analyst who thrives in a fast-moving environment, enjoys solving ambiguous problems, and can translate data into decisions leaders act on.

Key Responsibilities

• Deliver insights that support merchant risk management, partner performance, merchant success, and emerging business needs
• Analyze large, complex datasets to identify trends, drivers, and emerging risks across merchants, partners, and the loan lifecycle
• Build and maintain recurring partner and merchant performance reporting (scorecards, KPIs, segmentation) to support business reviews and operating rhythms
• Source, integrate, and validate data from multiple systems (applications, underwriting, servicing, payments, disputes/chargebacks, CRM) to ensure accuracy and consistency
• Design dashboards, visualizations, and self-serve tools that clearly communicate performance, risk signals, and opportunity areas
• Translate analysis into concise, business-focused recommendations (e.g., policy or process changes, partner enablement, merchant outreach, monitoring rules)
• Partner with Risk, Product teams, Partner Management, Merchant Success, Sales, and Operations stakeholders to define questions, align metrics, and provide a holistic view of performance
• Monitor outcomes of implemented recommendations and iterate through ongoing measurement, root-cause analysis, and continuous improvement
• Ensure all data usage and reporting complies with risk, privacy, and data governance standards
  
  
  

Technology & Analytics Environment

• You’ll work within a modern analytics ecosystem designed to support both advanced analysis and business storytelling. Tools may vary by initiative and typically include:
• SQL-based environments for querying large datasets
• Python or R for statistical analysis and modeling
• Enterprise data platforms and cloud-based analytics environments
• BI and visualization tools such as Tableau, Power BI, or similar platforms
• Microsoft tools (Excel, PowerPoint, Teams) for analysis, communication, and stakeholder engagement
• Close collaboration with data engineering, governance, and risk partners
  
  
  

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Typically five or more years of related experience
  
  
  

Preferred Skills/Experience

• Experience applying advanced analytics, statistics, experimentation, or predictive modeling to business problems
• Strong capability working with large, complex datasets, including data extraction, validation, and metric definition and governance
• Proficiency with SQL, with experience using Python or R preferred
• Experience building dashboards and visualizations that drive business action, including partner scorecards, merchant health monitoring, and portfolio KPIs
• Ability to translate analytical findings into clear, actionable recommendations for both technical and non-technical audiences
• Experience partnering with cross-functional stakeholders to define questions, prioritize work, and influence decisions
• Ability to manage multiple analytical initiatives in a dynamic environment with strong attention to detail and follow-through
• Familiarity with risk concepts and operational metrics such as delinquency, loss rates, disputes or chargebacks, fraud indicators, and approvals or declines
• Familiarity with data governance, risk, and privacy standards, especially related to customer and merchant data
• Excellent written and verbal communication skills, including presenting insights and recommendations to business partners
  
  
  

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  
  
  

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.