What You Will do

As a Netskope ZTNA Systems Engineer you, you will be responsible for developing, configuring, and managing security policies to ensure the protection of data, compliance with regulations, and prevention of security threats. You will work closely with security teams, network engineers, and application administrators to implement and enforce policies that align with the organization’s security strategy and business goals.

As a Policy Configuration Specialist focusing on the Netskope ZTNA platform, you will be responsible for developing, configuring, and managing security policies to ensure the protection of data, compliance with regulations, and prevention of security threats. You will work closely with security teams, network engineers, and application administrators to implement and enforce policies that align with the organization’s security strategy and business goals.

Implements and supports security solutions and technologies to protect data/assets from unauthorized access, use, disclosure, destruction, modification, or disruption. Provides project leadership, security oversight, and risk management on security projects. Sets security design guidelines, frameworks, and models. Works to identify new security issues and risks and is involved in developing mitigation plans. Helps identify and document security objectives. Participates in projects that develop new intellectual property. Trains/mentors members of the team. Builds relationships and trust across the organization. Evaluates and recommends new and emerging security products and technologies. Works to develop and interpret security policies and procedures. Supports acquisition and vendor risk assessment due diligence. Leads the building, deployment, and maintenance of security tools utilized by the insider threat program. Proactively seeks solutions to mitigate risk and clearly communicate risks to the appropriate stakeholders.

Responsibilities

• This role plays a critical part in safeguarding an organization’s network environments by enforcing effective security policies.
• System Reliability & Uptime
• Monitor the performance and availability of the Netskope platform using tools like Prometheus, Grafana, or custom monitoring solutions.
• Incident Management & Response: Develop and maintain incident response processes for handling system outages, performance degradation, or security incidents.
• Participate in on-call rotations to provide 24/7 support for critical issues, ensuring quick diagnosis and resolution of platform-related problems.
• Conduct root cause analysis (RCA) post-incident to identify systemic issues and implement corrective measures to prevent recurrence.
• Automation & Infrastructure as Code (IaC)
• Capacity Planning & Scalability: Design and implement strategies for platform scalability to support growth in users, traffic, and security demands.
• Platform Security & Compliance: Work with security teams to ensure the Netskope platform is secure, by regularly performing vulnerability assessments, patching, and applying security best practices.
• Ensure that the platform remains compliant with security standards and regulations.
• Implement monitoring and alerting for security incidents, such as unauthorized access, data breaches, or malicious activity within the platform.
• Disaster Recovery & Backup: Develop and maintain disaster recovery (DR) and business continuity plans to ensure the Netskope platform can recover from catastrophic failures.
• Collaboration with Development & Operations Teams
• Logging, Metrics & Observability
• Platform Upgrades & Continuous Improvement:
• Document platform architecture, reliability practices, incident response procedures, and lessons learned from incidents or outages.
• Cost Optimization

Basic Skills

- Typically a Bachelor's degree, or equivalent work experience

- Typically five or more years of relevant experience

- Advanced technical and functional subject matter expert knowledge across security domain areas

Preferred Skills/Experience

• Proficiency in configuring security policies on the Netskope ZTNA platform.
• Proficiency in capturing network trace data and debug logs for vendor analysis
• CISSP certification preferred
• Proficiency in administering\supporting linux vms and virtual appliances
• Strong understanding of security frameworks and regulatory compliance.
• Strong understanding of network security and controls
• Excellent analytical and troubleshooting skills for policy management and optimization.
• Experience with securing application user access.
• Experience as a policy administrator or infrastructure engineer supporting the Netskope ZTNA platform\other zero trust platform in a large enterprise
• Must have experience in Linux administration
• Experience with Automation & IaC Tools: Terraform, Ansible, Chef, Puppet.
• Experience with monitoring tools: Prometheus, Grafana, ELK Stack, Splunk, Datadog.
• Experience with CI/CD Pipelines: Jenkins, GitLab CI
• Experience with container orchestration: Kubernetes, Docker.
• Experience with scripting & programming: Python, Bash, or similar languages for automation.
• Experience with security & compliance: Experience with security protocols, encryption, data protection, and compliance standards.

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Any U.S. Banking hub.

St. Paul, MN

Atlanta, GA

Denver, CO

Portland, OR

Irving, TX

Minneapolis, MN

Candidates must be legally authorized to work in the United States without current or future employer sponsorship. This position is not eligible for visa sponsorship or transfer. U.S. Citizens and Lawful Permanent Residents (Green Card holders) are encouraged to apply.