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Georgia Fintech Academy
Georgia Fintech Academy

Fulfillment Associate - Intermediate



Marketing & Communications
Atlanta, GA, USA
Posted on Thursday, November 16, 2023

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

The Global Fulfillment Associate is responsible for the execution of all fulfillment related activities associated with the delivery of low to high complexity custom solutions. Respond to questions from Fulfillment groups in a timely manner and incorporate any changes into the project specifications. Communicate project status to customer base, including counts, audit dates, ship dates, and changes/impacts. Follow-up with customers after project delivery to identify opportunities, changes, and efficiencies based on program results against customer expectations.

What you’ll do

  • Interpret client requirements and design project criteria and specifications, including attributes/data elements, scorecards, special reports, date requirements, delivery requirements, output requirements, labeling, and shipping instructions.

  • Drive execution across the project lifecycle of medium- to high- complexity customer solutions with the goal of ensuring 100% accuracy and on time delivery

  • Analyze specifications to design and implement the most efficient data processing based on system capabilities

  • Collaborate with fulfillment lead, programmers, and operations support to determine project scope and solution

  • Submit billing information for each project within defined timeframes.

  • Secure netdown counts and inquiry posting tape from customers.

  • Collaborate with Sales to ensure successful turnover and implementation of customer expectations on new and on-going projects.

  • Communicate new CMS (a file/data application) processes, services, and system enhancements/changes to customer base.

  • Maintain weekly status/tracking reports and bi-weekly forecast reports.

  • Submit reports to Manager, Sales associate(s), and Production Team Manager(s).

What experience you need

  • 1-2 years of experience providing quantitative analytics and reporting

  • 1-2 years of experience on analyzing internal or external specifications in order to design and implement efficient data processing

What could set you apart

  • SAS language to create customized data matching and filtering reports

  • Credit industry work experience

  • XML and SQL querying for data collection/reporting

  • Communicating or presenting analytical reports to internal and external stakeholders

  • Performing data clustering, data classification, and root-cause analysis

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference.

Primary Location:



Function - Fulfillment / Operations


Full time