The Business Analyst position is responsible for supporting D2C operational reporting, analytics and root cause analysis. This individual will drive proactive identification of data outliers and their cause, along with supporting reactive requests for discovery of data drivers.

This position will partner across internal operational teams to identify business insights to drive identification, optimization and change. Additionally, this position will aid in strategic discovery and support of initiatives that result in operational improvements.

What you’ll do

• Package, summarize, visualize and perform storytelling on analytical findings and results for management and business users

• Use analytical insights to develop solutions, improved processes and work with counterparts in the business to implement proposed solutions

• Develop strategies and best practices in the areas of data wrangling, data visualization and data integration.

• Solve complex internal or customer analytical problems across various business domains and areas of expertise

• Review metrics for anomalies and perform analysis to determine cause to aid business partners in implementing corrective measures.

• Design new methodologies and execute investigative data analyses of moderate complexity in response to business request.

• Collaborate with stakeholders to clearly communicate results of insights generated from analysis

• Ability to talk to impact and strategic importance of findings on the business (either Equifax or external customer) and recommend appropriate course of action; ability to advocate to implementation of solutions and improved processes as well as share the qualitative and quantitative elements to drive value and share the "so what' out of the analysis being performed.

What experience you need

• BS degree in a STEM major or equivalent discipline

• 5-7 years of experience in a related analyst role

• Cloud certification strongly preferred

• Technical capabilities including SQL, Big Query, R, Python, MS Excel / Google Sheets, Tableau, Looker

• Experience working as a team and collaborating with others on producing descriptive and diagnostic analysis. Experience working with non-technical partners to explore new capabilities and data monetization opportunities

What could set you apart

• Experience with cross-functional teams and translating business requirements into analytical execution

• Excellent verbal and written communication skills with the ability to present information concisely with supporting data

• Ability to communicate with both business and technical teams

• Proven problem solving and analytical skills

• Outstanding attention to detail and organizational skills

• Knowledge of Equifax Systems and Data (ACRO, CCMS, Genesys, Salesforce)

• Experience with Looker, Tableau and other visualization tools

• Ability to deal with ambiguity and competing objectives in a fast paced environment

• Self-start, work independently and demonstrate an owner’s attitude towards our most important and complex data