Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Equifax is seeking a meticulous and client-focused Client Onboarding Administrator for a 12-month fixed-term contract. In this pivotal role, you will be the cornerstone of our client experience, ensuring a seamless and accurate journey from initial account setup to ongoing maintenance on core Equifax systems.

You will be part of a highly focused, collaborative team that is essential to our clients' success and satisfaction. If you are a detail-oriented professional with a passion for providing outstanding service, we want to hear from you.

Location: Wexford, Ireland
Contract: 12-Month Fixed Term
Salary: €27,200

What You'll Do

• Client Onboarding & Access Management: Manage the end-to-end process for new client accounts, granting access to essential Equifax data platforms such as ECOS and IDAMS.
• Account Maintenance: Accurately process client requests via Salesforce for account updates, including adding or removing users, updating product access, amending contact information, and creating additional branch accounts.
• Internal Collaboration: Liaise effectively with internal departments, including Sales, Compliance, and Technical Support, maintaining an engaged, professional, and pleasant manner at all times.
• Quality Assurance: Strictly adhere to all quality control procedures when processing requests, diligently identifying and highlighting any discrepancies or anomalies to ensure data integrity and compliance.

What Experience You Need

• Customer Centricity: A genuine commitment to putting the client first and delivering an exceptional service experience.
• Collaborative Team Player: The ability to work effectively and contribute positively within a close-knit team environment.
• Exceptional Attention to Detail: A proven track record of maintaining high levels of accuracy and precision in all work.
• Strong Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with both internal and external stakeholders.
• Critical Thinking: The ability to analyse requests, identify potential issues, and apply logical reasoning to find solutions.

What Could Set You Apart

• Previous professional experience in a Client Onboarding, Account Administration, or similar role.
• Hands-on experience using Salesforce (CRM).
• Proficiency in Google Suite (Gmail, Sheets, Docs).

The Perks of being a Equifax Employee?

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!

We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

IRL-Wexford

Function:

Function - Customer Service

Schedule:

Full time