Company

Federal Reserve Bank of PhiladelphiaThe Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.

This position is responsible for ensuring a coordinated approach and support of project/product delivery. The position will work closely with project managers and a team of multi-disciplinary communications and digital specialists in the Strategic Communications and Digital Engagement (SCDE) group of the Federal Reserve Bank of Philadelphia. The role supports and assists the SCDE Department, Project leads, SMEs, and business lines by monitoring the workflow from Partner request to delivery. The position will also contribute to project coordination activities and documentation. The position reports to the Digital Project Manager.

The Strategic Communications & Digital Engagement team is a full-service in-house communications and digital unit that advances the Bank’s communication strategy. We support the Philadelphia Fed’s public service mission by effectively presenting and communicating its research, data, and thought leadership to key stakeholders and the general public. In joining our team, you will be part of a creative group of professionals with a diverse set of skills who work collaboratively.

* Essential Duties

• Reviews, triages, and routes incoming communications requests for the department.
• Main point of contact for SCDE team for project management software; Escalates and triages issues and requests as appropriate.
• Engages with the team to ensure all requests in the project management software have the correct inputs and accompanying forms to facilitate compliance with department procedures.
• Engages with partners across the Bank at different stages of project/product life-cycle.
• Creates or assists project manager in creating multiple project plans, schedules, and assignments.
• Develops, updates, and/or maintains documentation.
• Reviews and reports out on resource allocation across SCDE portfolio to project manager and leadership
• Assists project managers and partner relationship managers in the planning and support of project team, vendor and leadership meetings, requirements gathering and documentation.
• Possesses the ability to meet directly with Partners and project teams to gather and/ or share information and expectations.
• Proficient and experience with or ability to learn project management software (e.g., Asana, Basecamp, Jira, Workfront)
• Monitors project management tool for health of project portfolio and proactively identifies issues
• Responsible for the maintenance and quality control of data inputs through a project management software to assure consistency in process and reporting.
• Leverages knowledge and understanding of web, messaging, creative, and development standards to facilitate effective communication between departmental teams.
• Onboards new team members to the service model and project management software.
• Supports collaboration, shared learning, and continuous improvement activities across departmental teams related to process and project management
• Informs project manager and project teams of project status, changes, deadlines, challenges.
• Plans and facilitates project related meetings
• Creates and maintains reports and documentation
• Prepares reports and project updates for various levels of the organization.
• Onboarding and offboarding of team members to the partner relationship model process and project management tool
• Demonstrated experience facilitating meetings and brainstorming independently or as part of a team
• Performs other duties and ad hoc projects as assigned or requested.

Subordinates:

None

Scope Measurements:

None

Qualifications:

• Bachelor’s Degree preferred and a minimum of 3 years of relevant experience. Education may be substituted for additional years of experience. Minimum of 3 years of relevant experience preferred.3+ years of related work experience
• Knowledge of waterfall and agile project management methodologies a plus
• Proficient in Microsoft Office Suite
• Proficient in project and resource reporting and analytics
• Proficient in project management software or equivalent (E.g., Asana, Basecamp, Jira, Workfront)
• Professional interpersonal skills, written and verbal communication, ability to network and establish rapport across all levels of the organization
• Ability to prioritize and manage multiple milestones and projects efficiently
• Organized and deadline driven
• Detail oriented
• Demonstrated track record of working on projects where influencing and facilitating engagement with individuals not under your direct authority is critical for success

The salary grade for this position is: 11.

We offer a great benefits package that features:

• Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period

• 401k/Thrift Plan with generous employer match

• Employer-funded Pension Plan

• Paid Vacation/Sick Time & Holidays

• Monthly $100 Commuter Allowance

• Flexible Spending Accounts and Healthcare Spending Accounts

• Flexible Work Schedule available in most departments

• Life Insurance and Long Term Disability Insurance

• Tuition Reimbursement (undergraduate and graduate)

• Parental Leave

• Free onsite 24/7 Fitness Center including training classes, Peloton bikes and locker room / shower facilities

• Onsite Cafeteria & Coffee Shop

• Additional Convenience Benefits, Discounts and More…

Additional Information:

• The Federal Reserve Bank of Philadelphia believes that diversity, equity and inclusion among our employees is essential to our success as an organization, and we want to recruit, develop and retain the most accomplished people from a diverse candidate pool. To support a workplace culture of belonging, we offer eight employee resource groups (ERGs) and a 100 percent rating on the Human Rights Campaign (HRC) Corporate Equality Index. The Federal Reserve Bank of Philadelphia is proud to be an equal opportunity workplace.

• We have eight employee resource groups (ERGs) to support a diverse workforce. Abilities (supporting disabilities and allies), African Heritage, Asian-Pacific, Freedom (supporting LQBTQ+ and allies), Talent Forward (supporting career growth), Women United, Working Families and Veterans. ERGs are open to all employees.

• We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment.

• All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.

• Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Employment may not begin until the Bank accepts the results of the background investigation.

• All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.

• Certain eligibility rules apply. You will provide work authorization to prove their eligibility to work in the United States.

• The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.

• This is not a 100% remote opportunity. You will be available to work on-site in at least a hybrid capacity.

• Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

No

Job Category

Communications/Public Relations

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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