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Director of Operations

Federal Reserve Bank of Atlanta

Federal Reserve Bank of Atlanta

Minneapolis, MN, USA
Posted on Tuesday, February 6, 2024


Federal Reserve Bank of MinneapolisAre you interested in an exciting and unique opportunity to join a dynamic operation that is an integral cornerstone of the Central Bank function? The Federal Reserve Bank of Minneapolis Cash Services department is seeking a Director of Operations. The position is responsible for the oversight of the currency processing operation including Paying, Receiving, High Speed processing and Coin distribution.

Responsibilities include:

Provides direction to managers, supervisors, business analysts and other staff to ensure day-to-day currency processing operations are completed in a fully compliant environment, while also achieving longer term projects and strategic objectives. This includes setting an environment that ensures the currency handling and processing follow all applicable rules and procedures as specified by the Board of Governors and Treasury.

Leads and manages large scale and/or highly complex, multi-year operational and technical projects involving cross-functional teams. Works cooperatively in a team environment, contributes to the Cash Services mission and vision, and promotes a positive and inclusive work environment.

Develops team goals and objectives that effectively advance the goals and objectives of the department, Bank, Cash Services and FRFS.

Works closely with official staff and leadership team to formulate, implement and measure outcomes of strategic plans and goals, budgets and resource planning, projects, performance and related matters. Assists with setting a vision for the future, including developing plans to meet or achieve business needs consistent with Federal Reserve Financial Services principles and objectives.

Maintains a high level of knowledge of operational, technical, and policy issues relating to the Cash industry and provides a high level of operations expertise.

Translates policy decisions from the Federal Reserve System, Treasury, and Board of Governors governance bodies into solutions and operational changes, coordinating work assignments and implementation activities.

Oversees staffing, performance management, staff development, salary recommendations, and terminations.

Leads and/or participates in System workgroups related to Cash Services.

Performs other duties as assigned.


Bachelor's degree in business administration, finance, operations, or related field, or equivalent combination of education and job-related work experience.

Minimum 10 years of broad operational experience in a valuables handling or similar highly regulated operational environment.

Experience to include managing highly complex operations activities.

Excellent oral and written communication, leadership, interpersonal, organizational and planning, and analytical and problem solving skills.

Additional Information:

* Salary range is $140,100-$175,178-$210,200Salary offer will be based on qualifications/experience of the candidate, alignment with market data, the needs of the position, our total compensation package, and internal equity.

* The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person. Onsite work is an essential function of this position, and you are expected to be in the office 5 days per week for meetings and team collaboration.

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

  • Comprehensive healthcare options (Medical, Dental, and Vision)

  • 401(k) match, and a fully-funded pension plan

  • Paid time off and holidays

  • Free public transportation passes

  • Annual educational assistance

  • On-site fitness facility

  • Professional development programs, training and conferences

  • And more...

The Minneapolis Fed is committed to developing a diverse workforce and providing an inclusive environment where all employees are respected and valued. We believe that we can foster development opportunities for all and reach our full potential by recognizing the unique experiences and identities of each of our colleagues. From economists to cash specialists, we work together to represent you in our economy.

Full Time / Part Time

Full time

Regular / Temporary


Job Exempt (Yes / No)


Job Category


Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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