Company

Federal Reserve Bank of Kansas CityFederal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH®, and Check Services. We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization. Over time, FRFS will offer an increasingly integrated set of Federal Reserve payment services, including the popular new FedNow® Service for instant payments. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, we will seek to provide a more robust and unified customer experience across our financial service offerings, and we will create new career growth opportunities for FRFS staff.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

The Marketing Communications team is an inclusive, innovative group within FRFS tasked with strategic brand management and integrated communications strategies across FRFS payments products and services. We are seeking an associate copy editor to ensure quality and accuracy across a range of content, including promotional, educational, and operational materials and communications. The ideal candidate will leverage their editing expertise across B2B communications channels, collaborating with fellow editors and content creators to support FRFS business objectives.

This position will be primarily responsible for editing and proofing various types of content including email copy, web pages, blogs, bylined articles, press releases, white papers, social media, infographics, video scripts, speeches and presentations, etc.

This role will also assist in defining and refining internal writing standards and style guidelines for a team of writers, contributors and internal stakeholders. As needed, this role will provide writing and project management support for content marketing campaigns and integrated communications projects, executing copy across all channels including web, email, social, etc. to drive awareness and engagement in FRFS products and initiatives.

An associate-level contributor, this position will work under supervision of a manager, and in close collaboration with a dynamic team of marketing and communications professionals. This position does not have direct reports.

If the candidate is not a current Federal Reserve Bank System employee, this position will be based out of the Federal Reserve Bank of Chicago and the employee will be required to fulfill the on-site hybrid requirement.

Key Activities:

• Edit a range of cross-channel content in accordance with AP and in-house style guides, focusing on excellence in B2B writing style, brevity, and creativity to capture and engage our financial institution customers and stakeholder audiences

• Evolve and update writing standards and style guidelines as needed, based on stakeholder input or industry trends

• Communicate changes to writing standards/guidelines internally and coordinate team trainings to support best practices in writing, consistency and tone

• Build communication project plans and coordinate content reviews and approvals, proactively managing the process to meet deadlines

• Support the development of project status reports/campaign reports, documentation, and presentations to key stakeholders

• Develop and maintain website content to collect customer data and generate targeted distribution lists

• Support positive working relationships with internal stakeholders

Qualifications:

• Bachelor's degree in journalism, English, communications, marketing, related field or equivalent experience

• 3-5 years of related work experience

• Strong command of written communications, including all aspects of English style, grammar, punctuation, and mechanics

• Strong familiarity with AP style guide and keen attention to detail

• Ability to synthesize complex topics and information

• Basic knowledge of digital content strategy, corporate communications, B2B marketing principles and practices

• Ability to manage multiple projects in a complex, deadline-driven, geographically diverse, and matrixed organization

• Skilled presenter and oral communicator

• Proven project management skills and attention to detail when coordinating content reviews

• Demonstrated aptitude to leverage relevant technology and software applications

• Ability and willingness to provide occasional afterhours/weekend communication support

• Must be willing to travel up to 5% of time

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks.

We offer benefits that go beyond the basics, featuring:

As an organization that deeply values its employees, we offer a robust set of financial, professional development, and personal benefits that go beyond the basics, featuring both a 401k/thrift plan with a generous company-match on employee contributions as well as a defined benefit pension plan and more. Depending on location, additional onsite amenities may include an onsite fitness center; onsite cafeteria with healthy and affordable food options; and additional onsite convenience benefits, discounts on a variety of goods and services.

Specific Benefits include:

• Market-leading Medical, Dental, and Vision Insurance

• Tuition Reimbursement

• 401k/Thrift Plan

• Pension Plan

• Flexible Spending Accounts

• Life Insurance

• Vacation & Personal Time

• Paid Holidays

• Parental Leave

• Adoption Assistance

• Onsite Fitness Center

• Onsite Cafeteria

• Additional Convenience Benefits, Discounts and More…

*Subject to change based on District

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Sales/Marketing

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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