Company

Federal Reserve Bank of ClevelandFederal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service. FRFS operates as a fully integrated organization with groups dedicated to operations, technology, product and industry engagement, enterprise services, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.

We seek leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community

To be considered for this role, candidates must be a U.S. citizen.

Business Analyst

Organizational Expectations:

As a business analyst as part of FRFS, you will use business knowledge and analytical abilities to provide recommendations, insights, and tactical/strategic plans to drive business decisions. You may lead implementation of those solutions and perform other duties to support the business as necessary.

General Responsibilities:

• Writes and/or edits communication deliverables for the Bank or department, across a variety of communication mediums.

• Uses data analysis to support decisions on group operations, strategic planning, and business issues

• Collects, models, analyzes, and interprets data; identifies and interprets trends and patterns in datasets to locate influences

• Develops forecasts, insights, and recommendations based on business data and knowledge of business processes/operations

• Prepares and evaluates alternative business workflows; participates on implementation of those workflows

• Partners with key stakeholders, sometimes including external parties, to assess and address internal needs and to model the outcome of potential business strategies

• Participates on team projects/programs to address business issues

• Monitors and analyzes solution metrics to ensure business satisfaction

• May design or deliver training and training materials to internal and external stakeholders

• Creates specifications for reports and analyses based on business needs and requirements or available data elements

• Researches external best practices and suitability for internal application

• Performs other duties as assigned or requested.

• Adheres to the Bank's attendance policies through regular and prompt attendance.

Education and Experience:

• Bachelor's degree and a minimum of 3 years of related work experience, or

• Associate's degree and a minimum of 5 years of related work experience

Knowledge and Skills:

• Expert written, verbal, and multimedia communication

• Knowledge of the group’s operations, systems, and controls

• Knowledge of clients to which the group provides products/services, as necessary

• Experience working independently to complete projects

• Experience collecting, transforming, analyzing, and reporting data to drive business decisions

• Experience working cross-functionally to meet internal and/or external stakeholder needs

• Proficiency in MS Office Suite, including SharePoint administration

• May require proficiency in visualization software e.g., Tableau

• May be required to have proficiency in MS Project Manager, Visio or similar

• Identifying and/or recommending continuous improvement opportunities within the team and across the department

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.

Bank’s Ethics Rules and Drug Testing:

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

​Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels

Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to clev.4d.benefits.specialist@clev.frb.org.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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