Company

Federal Reserve Bank of ClevelandThe Federal Reserve Bank of Cleveland is part of the nation’s central bank, and we’ve provided many opportunities for professional growth during our history.

For 25 years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by NorthCoast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our people make the difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to help build the framework that will carry the Bank into the future.

Follow us on LinkedIn, X, Instagram, and our YouTube channel – Cleveland Fed

Supports the development, planning, and execution of the Bank’s or department’s communication strategy. Plans, manages, implements, and evaluates effective communication strategies, projects, and programs specifically to promote engagement and understanding of Bank and functional goals, high-priority initiatives, and stakeholder viewpoints.

Essential Accountabilities

• Advises key stakeholders in effective communication strategies related to high-priority key messages and priority projects

• Creates and implements communication strategies and tactics for internal messaging

• Writes and edits messages for the Bank or department in a variety of media

• Assesses the effectiveness of communication methods and tools to determine how well they achieve desired outcomes

• Develops relationships with and promotes ongoing collaborative partnerships with Bank and System colleagues and industry organizations

• Develops and maintains web content to keep information current and engaging

• Serves as a communications liaison and source of expertise

• Performs other duties as assigned or requested

Education and Experience

• Bachelor's degree in communications, English, marketing, journalism, or business

• 7+ years of related experience

Knowledge and Skill Areas

• Expert written, verbal, and multimedia communication skills

• Experience creating concise and compelling communications for different audiences

• Experience with content management platforms; familiarity with Sitecore a plus

• Advanced knowledge of creating and executing effective communications plans and campaigns

• Experience using data analytics to measure effectiveness of communication initiatives

• Advanced knowledge of Microsoft office applications

• Expert problem-solving and analytical skills, and attention to detail

• Working knowledge of design tools; experience with Canva and Photoshop a plus

• Individual and team innovation and collaboration

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.

Reasonable Accommodation Statement

The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to clev.4d.benefits.specialist@clev.frb.org.

Bank’s Ethics Rules and Drug Testing

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Communications/Public Relations Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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