Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

Job Description

About This Job

We are seeking a qualified team member to join our team as a San Antonio Production Research Team . In this role, you will work under minimal supervision to support the Production team. Responsible for production of cards, sorting of cards and operation of equipment, managing and completing test jobs, and helping ensure client SLAs are met. This position may also assist on the production floor as needed.

Schedule

Monday–Friday, 10:30 AM – 7:00 PM (flexibility required, including weekends as needed)

What you will be doing

• Gather and complete test jobs submitted to production.

• Troubleshoot and correct setup issues; create new machine setups.

• Operate production equipment such as embossing and insert machines.

• Write work instructions and create standards for training personnel.

• Act as a liaison between management and the site team.

• Manage jobs on hold or with errors; perform research and log issues in RCA.

• Complete rush requests and support production issues as they arise.

• Document and communicate job-related issues clearly and promptly.

• Follow FIS operational procedures and policies.

• Work independently with minimal supervision.

Educational Requirements

• High school diploma or equivalent required.

What you bring

• Minimum 2 years of experience in card production operations.

• Proficient in Microsoft Office (Outlook, PowerPoint, Excel, Word).

• Experience with Job Tracker and Inventory Control systems.

• Strong attention to detail and accuracy.

• Excellent written and verbal communication skills.

• Demonstrated organizational, interpersonal, and decision-making abilities.

• Self-motivated and capable of working independently.

• Strong analytical, mechanical, and problem-solving skills.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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