Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Information Technology

Salesforce System Administrator – DevOps – Bangalore / Pune / Gurgaon

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This role will be responsible for managing complex Salesforce environments, ensuring smooth deployment, providing production support, overseeing data management, and driving environment governance. Experience with Salesforce Agentforce (AI-driven agent productivity tools) is highly desirable.

What you will be doing:

• Administer and maintain multiple Salesforce orgs, ensuring optimal performance, security, and scalability.
• Provide ongoing production support, including monitoring system health, resolving user-reported issues, and ensuring high availability of Salesforce services.
• Troubleshoot and resolve production issues related to configuration, integrations, deployments, and performance.
• Manage user setup, profiles, roles, permissions, and data access across business units.
• Implement and maintain CI/CD pipelines using tools like Copado, Gearset, or Flosum.

What you bring:

• 7 to 10 years of Experience with the Salesforce System Administrator.
• Deep expertise in Salesforce platform features, including Sales Cloud, Service Cloud, Experience Cloud, and Agentforce.
• Proven experience with DevOps tools such as Copado, Gearset, or Flosum.
• Strong understanding of Salesforce metadata, change sets, deployment strategies, and sandbox management.
• Proficiency in Apex, SOQL, and Lightning components is a plus.
• Salesforce Administrator Certification (ADM-201) required; Advanced Admin or Platform App Builder preferred.
• Experience with Git, version control systems, and Agile methodologies.
• Excellent problem-solving, communication, and documentation skills.
• Willing to work in US and UK Day shift in rotational basis

Preferred Skills:

• Experience with Salesforce Agentforce (AI-driven agent productivity).
• Hands-on exposure to Sales Cloud, Service Cloud, and Experience Cloud.
• Experience with multi-org environments and complex integration landscapes.
• Familiarity with Jira, Confluence, and other project management tools.
• Ability to work independently and manage multiple priorities.
• Strong analytical mindset and attention to detail.

Added bonus if you have:

• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• A range of benefits designed to help support your lifestyle and wellbeing.
• A multi-faceted job with a broad spectrum of responsibilities.
• A modern international work environment and a dedicated and innovative team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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