Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Job Description

Position is only open to work in the Columbus, GA office. Candidates must currently live locally in the area to be considered. Candidates in Columbus will work a Hybrid work model of up to 3 days in office.

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or applicable country) on a full-time basis without the need for current or future immigration sponsorship.

Are you curious, motivated, and forward‑thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues that combine incident management with the demands of financial services and modern technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun.

Summary of This Role

Analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for the system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

What Part Will You Play?

• Work within an agile team to include a ScrumMaster, Product Owner, business analysts, test analysts, application developers, and client counterparts to design and deliver new products or capabilities in an iterative, continuous fashion

• Analyzes complex problems and issues (complexity varies based on data requirements and business specifications) and offers alternative business solutions. Facilitates meetings and leads discussions.

• Develops simple to complex business specifications and logical flow charts that include features and functions from which programmers can create technical specifications. Leverages system or module knowledge in the design of system screens and database structures. Consults and coordinates with programmers to design and develop requirements and analyze the feasibility of new systems and enhancements to existing systems; ensures the system design fits the needs of the users. Prepares input for system design, including final report and screen definition, logical system flow and implementation plans. Provides support to resolve issues that may cross multiple systems and affect the business process. Tracks application incidents to ensure a successful conclusion for internal and external clients. Identifies system impact of changes in the business, user needs, external business environment and operating systems.

• Develops documentation to include, but not limited to bulletins, manuals, file layouts and application design layouts for internal, client and training purposes. Prepares, coordinates, and assists with client training and documentation for installation of systems and upgrades. Tracks and documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training. Coordinates documentation and follow-up evaluation monitoring; post-implementation problems and revision requests. Maintains, administers, and/or reviews all procedures, methodology and/or application standards to include payment card industry and security related compliance.

• Conducts and supports testing/planning/validation by clarifying the intended functionality and resolving issues to ensure successful implementation. Provides relevant test scenarios for the testing team. Coordinates implementations including vendor and in-house testing, readiness assessment, training and hardware capacity evaluation.

• Assists with the detailed project planning efforts on larger projects, and may act as a Project Manager on smaller development efforts. Monitors project progress by tracking activity, resolving problems, publishing progress reports and recommending actions. Prepares technical reports by collecting, analyzing, and summarizing information and trends. Maintains software deployment plans and communicates these plans to the user community and ensures that users are apprised of any anticipated deviation from schedules.

• Be an active participant in all agile ceremonies. This includes a daily stand up to provide updates on current projects and identifying any impediments.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree

• Relevant Experience or Degree in: Computer Science, Management Information Systems, Business or related field; or equivalent training or experience in lieu of degree

• Typically Minimum 2 Years Relevant Exp

• Professional experience working with end-users to meet business needs

Preferred Qualifications

• Typically Minimum 2 Years Relevant Exp

• Bankcard industry knowledge, understanding data structures, professional experience working with end users to meet business needs

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - A seasoned, experienced professional with a full understanding of the area of specialization; resolves a wide range of issues in creative ways. This job is a fully qualified, career-oriented, journey-level position.

• Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in their own area of expertise.

• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.

• Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution based on a broad base of business knowledge

• MS Office - Word, Excel, PowerPoint

What We Offer You

• An exciting opportunity to be part of the world’s leading FinTech product organization.

• A vibrant team environment and the opportunity to build a career in the core banking/payments domain.

• Competitive salary and attractive benefits

• A multifaceted role with a high degree of responsibility and a wide range of opportunities.

• A broad range of professional education and personal development possibilities – FIS is your final career step

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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