Requisition ID R-10346365 Date posted 09/30/2024 End Date 10/30/2024 City Omaha State/Region Nebraska Country United States Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Strategist - Advisor I

What does a Product Strategist Advisor do at Fiserv:

As a Credit Risk Product Strategist for the Credit Bureau solutions, you will help to ensure that Fiserv delivers world-class credit reporting and data access capabilities. Working closely with our team and clients, you will validate product ideas, support new market opportunities, design solutions, present to stakeholders, and collaborate with the product team to continually enhance and deliver products to our credit and retail clients. This includes working to understand credit risk policy and best practices by proactively reviewing available transactional data and industry information to identify emerging trends and work to optimize solutions. The Product Strategist is a critical that supports product roadmap development and modernization of our Credit Bureau reporting and Bureau data access solutions through client engagement.

What you will do:

• Understand the product roadmap for the next generation of Credit Bureau reporting and Bureau data access solution leveraging market trends analysis, competitive analysis, user experience best practices and client feedback
• Partner with core credit processing product teams, technology, and implementation to support development and implementation of Credit Bureau reporting and Bureau data access solutions for Fiserv customers.
• Lead innovation workshops and conduct research to understand user needs and problems to ensure solutions are fulfilling business requirements; finding opportunities to improve customer experience
• Work with our clients to outline business objectives, develop and interpret client goals and translate them into viable solutions
• Act as a subject matter expert on Credit Bureau reporting and Bureau data access solutions with our top clients, monitoring product success metrics, identifying risks and optimize existing solutions to ensure alignment with client expectations.
• Provide consultation, configuration and training support to clients implementing or updating system configuration
• Support continuous improvement by identifying product improvement opportunities through prototyping and experimentation

What you will need to have:

• Bachelor's degree in business, engineering, data science or a related field required.
• 5 - 10 years of experience in one or more of the following areas: product strategist, product management, product owner, business systems analysis, or business solution architecture
• Software implementation experience; knowledge of SDLC and experience working with development teams
• Presenting and leading stakeholders and clients through complex topics; requirements gathering, discovery sessions, training
• Experience with customer service; client implementation/support

Additional Skills/Knowledge:

• Exceptional communication and presentation abilities to interact at all levels of the clients in both technical and operation levels
• Proven ability to understand complex business and technical concepts
• Strong analytical skills and ability to build consensus
• Solid thought leadership and the ability to influence others through collaborative efforts
• An ability to quickly establish credibility and rapport with a broad set of constituencies
• Strong results orientation with demonstrated track record of success to effectively completing tactical activities
• A high degree of adaptability and flexibility to excel in a dynamic, fast-paced environment

What would be great to have:

• Experience in Analytics and/or Credit Bureau reporting
• Experience with credit reporting solutions preferred (i.e., Dynamic Credit Bureau Reporting, BureauLink, and BureauSource)
• Knowledge of the CDIA reporting guidelines
• Knowledge of the product management lifecycle
• Familiarity with multiple project management methodologies
• Possess an entrepreneurial attitude
• Self-motivated, detail-oriented with strong organizational and communication skills

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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