Requisition ID R-10347326 Date posted 10/03/2024 End Date 11/04/2024 City Alpharetta State/Region Georgia Country United States Additional Locations Berkeley Heights, New Jersey Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director Of Product Management

What does a successful Director of Product Management do at Fiserv?

As a Director of Product Management, you will play a critical role in shaping the direction of the Money Network product portfolio by focusing on enhancing the customer experience and driving business growth through the creation and launch of innovative solutions. You will define the strategy and focus for creating products and solutions that benefit Money Network customers. Your responsibilities will include defining and communicating the strategic path for the solution line from idea initiation to marketing, sales, and support, to working within a quality-focused software development lifecycle methodology and execution.

What you will do:

• Define and managing feature set requirements for each product release.
• Develop the strategic roadmap and business plans for portfolio of product offerings to best meet current and future market needs, identifying both new opportunities for application integration and enhancements to existing offerings.
• Understand the competitive landscape and craft offerings strategy with the result of prioritizing feature/functionality offers.
• Drive the end-to-end product cycle from business justification through product launch including ensuring other functions are aligned to capitalize on the initiative.
• Ensure the execution of sound product management processes on a function-specific basis, ensuring that sufficient training and auditing of this process occurs.
• Collaborate with internal colleagues, plan and execute strategies for continuous improvement in methodologies, processes, procedures, and technologies.
• Identify and monitor success metrics to effectively manage the product lines with a focus on client and business value creation.
• Manage product profitability along with the packaging and pricing of the solution set.

What you will need to have:

• 8+ years of experience in product management within the financial services industry with direct product ownership, operating in an Agile development environment - experience working directly with internal and external engineering teams.
• 2+ years of experience in the Payments Industry.
• Bachelor's degree in Business, Finance, or related field or equivalent combination of experience, education and military service.
• Proficient in problem-solving with analytical and influencing skills with proven ability to take initiative and build strong, productive relationships.
• Exceptional detail-oriented and superior organizational skills to balance multiple projects, deadlines, and requests.
• Strong communication skills with management as well as technical and non-technical colleagues within the company and to clients.
• Experience interpreting data and market trends to make informed product decisions.

What would be great to have:

• Understanding of regulatory requirements in the financial services industry.
• Experience and knowledge of prepaid open loop card product management.
• Experience supporting web and mobile banking solutions and other digital products.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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