Requisition ID R-10365254 Date posted 06/18/2025 End Date 06/27/2025 City Indianapolis State/Region Indiana Country United States Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Service Management Advisor

What does a successful Service Management - Advisor do at Fiserv?

In this pivotal role, you will oversee the delivery of Output Solutions services for our clients, ensuring their needs are met with excellence. You will work closely with various teams, proactively planning in alignment with Output Solutions conversions, implementations, product management, and client services.

What you will do:

• Maintain the primary Fiserv relationship in clients' project management and operational areas
• Collaborate with Client Executives and clients on operational strategy
• Continue to maintain industry and product knowledge to assist in finding creative and alternative solutions for our clients.
• Manage the client ecosystem within Fiserv including project management, inventory management, and operational effectiveness
• Coordinate meetings with clients including but not limited to weekly, monthly, quarterly business reviews
• Coordinate in-person meeting with clients at Fiserv or client locations

What you will need to have:

• Bachelor’s degree in business or a related field
• Proficiency in Microsoft Office tools, including Word, Excel, and PowerPoint
• Prior experience in client or customer facing role

What would be great to have:

• Self-motivated with a strong drive to meet deadlines
• Excellent communication skills
• Strong organizational skills and ability to stay in control while working in a continually changing, deadline driven work environment

Important Info about this roll:

• Travel 10-15% required

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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