Requisition ID R-10360679 Date posted 07/16/2025 End Date 08/08/2025 City Marietta State/Region Georgia Country United States Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Service Advisor

What does a Great Client Service Advisor do?

As a Client Service Advisor you will work directly with our internal clients, external clients and support channels to partner and enable sales of our products and services to merchants and/or financial institutions. You will take ownership, over growing the revenue, taking a strategic approach to maintaining, growing and developing our partnerships while creating new relationships

What you will do:

• Design and implement innovative and process improvements to resolve the root cause of recurring partner/client issues.
• Lead constant improvement efforts for issue tracking and reporting.
• Research and resolve client issues
• Coordinate running new services, products, and challenges between the partner and production support.
• Work with accounts with multi product platforms/environments.
• Work on complex tasks, issues and environments.

What you will need to have:

• 3- 4 years of experience as an Account/Client Executive or National Client Service Representative with large financial institutions, point of sale system integrators, value added resellers.
• Ability to drive issues to resolution under moderate supervision
• Strong verbal, written and interpersonal communication skills
• Excellent time and task management ability
• High School Diploma or equivalent

What would be great to have:

• 2-3 years of Fintech experience
• Experience with Electronic payment systems, POS payment hardware, and IT systems
• Technology savvy, Microsoft Word, Strong Excel/spreadsheet experience
• Bachelors Degree

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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