Requisition ID R-10364025 Date posted 08/26/2025 End Date 08/29/2025 City Alpharetta State/Region Georgia Country United States Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical Business Analyst, Advisor II

About your role:
Fiserv seeks a Technical Business Analyst, Advisor II for its Back Office and Settlement development group within Merchant Solutions. This experienced IT professional excels in problem-solving and communication, with a background in software requirements engineering and large-scale project execution. The role involves collaborating across client, business, and development teams to define and document software requirements using repeatable, supportable processes.

What you'll do:

• Analyze business needs and gaps, especially in Payment Acquiring and Settlement services.
• Define future-state business architecture using process flows.
• Identify and gather business and technical requirements across the Software Development Lifecycle (SDLC).
• Facilitate elicitation sessions to define needs, gaps, and impacts.
• Interpret functional and non-functional requirements from various formats.
• Create and manage business requirement documents for each SDLC stage.
• Update requirements due to scope changes.
• Support integration testing to ensure alignment with business needs.
• Lead knowledge-sharing sessions and respond to stakeholder inquiries.
• Demonstrate strong organization, time management, communication, and interpersonal skills.

Experience you'll need to have:

• 6+ years of IT experience; preferrable as a Technical Business Analyst
• 3+ years of experience with JIRA, Tableau, Confluence, Clarity, and MS Office.
• Deep understanding of application development tools, methodologies, and industry practices.
• Proven business analysis experience in complex environments.
• Strong self-management and communication skills.
• Previous Fiserv Back Office and Settlement development group experience.

Experience that would be great to have:

• Expertise in merchant acquiring and settlement systems.
• Experience with transaction processing and compliance projects involving major credit/debit networks (e.g., Mastercard, Visa, Discover, Star, Accel).

How you’ll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
• Travel: 2–5%, approximately twice per year.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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