Integration Technical Resource
Fiserv
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Responsibilities
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Job Title
Integration Technical ResourceISV Integration
This role will serve as technical expert on the CardPointe product to assist ISV partners & partner success during implementation and onboarding process. This will include understanding project, product and business requirements, consult on technical design to internal & external stakeholders, and troubleshooting as needed.
Responsibilities
- Serve as a member of a team, collaborating effectively to drive results under changing circumstances
- Act as the primary lead for delivery and execution of complex projects
- Requires sufficient knowledge of CardPointe’s technology integrations, products, and services
- Represent the team and/or company as a subject matter expert on CardPointe’s integrations, products, and services to internal and external stakeholders
- Act as a liaison between departmental teams in support of development, infrastructure, and business demands of a project
- Participate in all client, team, and stakeholder meetings as needed to set expectations, encourage collaboration, and report program results
- Liaise with client’s internal implementation teams to coordinate program execution, turnover production elements, and ensure successful and on-time delivery of all program initiatives
- Support client go-live and production testing; which may be outside business hours and/or during weekends where needed
Competencies
- Understanding of software development lifecycle process
- Familiarity of usage and understanding of payment gateway APIs
- Intermediate SQL, HTML, CSS knowledge; or, competency to learn
- Logging & tracking escalation requests via JIRA, creation and maintenance of team and product knowledge repository via Confluence
- Familiarity of usage of Salesforce or comparable CRM/management software
- Intermediate Microsoft Office Suite knowledge and usage (Word, PowerPoint, Excel, etc.)
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
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Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
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