Requisition ID R-10360888 Date posted 11/03/2025 End Date 11/21/2025 City Omaha State/Region Nebraska Country United States Additional Locations Lincoln, Nebraska Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director, Systems Support

About your role:
At Fiserv, we are committed to providing exceptional service and support to our clients. As an Application Support Advisor, you will play a vital role in ensuring the smooth operation and maintenance of critical business applications. This role involves diagnosing and resolving technical issues, providing guidance to end-users, and collaborating with various teams to improve application performance and reliability.

What you will do:

• Provide expert-level support for business applications, ensuring maximum uptime and performance
• Troubleshoot and resolve application issues, collaborating with development teams as needed
• Monitor application performance and recommend improvements to enhance efficiency
• Document support activities, maintain detailed logs, and develop user guides
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary
  

What you will need to have:

• 6+ years of experience in application support
• 3+ years of experience in SQL databases
• 6+ years in Windows / .Net application experience
• 3+ years of experience in troubleshooting and resolving technical issues
• 6+ years of an equivalent combination of educational background, related experience, and/or military experience

What would be great to have:

• Familiarity with monitoring and logging tools
• Knowledge of ITIL frameworks and best practices
• Experience with automation and scripting languages

How you’ll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday.
  

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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