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Job Title

Technical Project Management - Director

About your role:

As a Technical Project Management Director, you will lead a portfolio management team supporting Issuer Solutions and Corporate Technology. You will own portfolio standards, reporting, and metrics, and serve as a key liaison across delivery, business, and finance. You will help senior leaders make informed capital allocation decisions by driving transparency into spend, risk, and performance across complex, cross-functional technology initiatives.

What you'll do:

• Develop, implement, and continuously improve project and portfolio management standards, reporting, and metrics for Issuer Solutions and Corporate Technology.
• Own and enhance portfolio spend transparency, accountability, and oversight, ensuring alignment to strategic and financial objectives.
• Serve as subject matter expert for myFiserv and Clarity for Issuer Solutions and Corporate Technology, including governance of data quality and usage.
• Act as a conduit between delivery, business, and finance teams to align priorities, resolve issues, and drive informed decision-making.
• Coordinate with the project management (PM) organization to ensure completeness, accuracy, and timeliness of portfolio data in corporate tools.
• Track and monitor key performance indicators (KPIs) related to portfolio quality, budget adherence, capitalization, and on-time delivery for projects spanning multiple business units or functions.
• Build and maintain trusted relationships with functional leadership, including CIOs, CFOs, and management committee members, ensuring collaboration and transparency.
• Prepare and deliver clear, data-driven presentations and recommendations to support key capital allocation and prioritization decisions.
• Lead, develop, and coach a team of portfolio and project management professionals, setting clear expectations and driving a culture of accountability and continuous improvement.
• Partner with stakeholders to ensure strong understanding and alignment to organizational business strategies within the portfolio.

Experience you'll need to have:

• 8+ years of experience in portfolio management, technical project management, or IT consulting leading large, complex technology initiatives.
• 3+ years of experience managing and developing teams in a portfolio management, project management, or technology organization.
• Experience influencing and partnering with senior leaders (for example, CIO, CFO, business line leaders) to drive portfolio or capital allocation decisions.
• Demonstrated ability to work effectively in a matrix environment and to manage cross-functional projects or programs across business and technology.
• Strong skills in stakeholder communication, negotiation, and relationship-building, with the ability to convey complex information in a clear, structured, and action-oriented way.
• Working knowledge of the technology project lifecycle (for example, discovery, development, testing, implementation) and portfolio KPIs (such as budget adherence, delivery timelines, and resource utilization).
• Bachelor’s degree in business, information technology, engineering, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience with financial services or payments, particularly issuer processing or other Issuer Solutions domains.
• Hands-on experience with myFiserv, Clarity, or similar enterprise portfolio management and financial tracking tools.
• Background in capital planning, technology investment governance, or enterprise-level prioritization frameworks.
• Project Management Professional (PMP), Portfolio Management Professional (PfMP), or similar certification, or equivalent combination of education, related experience and/or military experience.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Travel: This role requires occasional travel (up to 10%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

#LI-IH1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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