Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Systems Analysis, Advisor

About the role:

We are seeking an experienced Business Analyst to join our technology and business transformation team. The ideal candidate will be driving requirements gathering, solution design, and successful delivery of enterprise-scale initiatives. This role requires strong analytical skills, experience with financial services organizations, and the ability to work independently in complex integration environments. The Business Analyst will collaborate with cross-functional teams to define business needs, analyze processes, document requirements, and support the implementation of technology solutions that align with organizational objectives.

What you’ll do:

• Gather, analyze, and document business, functional, and non-functional requirements.
• Independently facilitate workshops, discovery sessions, requirements gathering meetings, and solution design discussions with business and technology stakeholders.
• Translate business needs into clear user stories, process flows, functional specifications, and acceptance criteria.
• Partner with product owners, architects, developers, QA teams, and business users throughout the project lifecycle.
• Analyze existing systems, processes, and data flows to identify improvement opportunities and recommend solutions.
• Support integration projects involving multiple enterprise applications and third-party systems.
• Work closely with technical teams to define API, data mapping, and system integration requirements.
• Validate solution designs to ensure alignment with business objectives and compliance requirements.
• Participate in Agile ceremonies including sprint planning, backlog grooming, daily standups, reviews, and retrospectives.
• Assist with testing activities including test case reviews, user acceptance testing (UAT), and defect triage.
• Monitor project deliverables, risks, assumptions, and dependencies throughout the project lifecycle.
• Create and maintain detailed business documentation, process diagrams, and project artifacts.

Experience you’ll need to have:

• Bachelor’s or master’s degree in computer science, Software Engineering, or a related technical.
• 6+ years of progressive technology-focused business analysis or related roles.
• 3+ years of business experience within the Financial Services industry.
• Experience analyzing data models, system interfaces, and integration requirements.
• Experience with API contract mapping, postman and SQL Methodology & Delivery.
• Experience working with requirements management, collaboration, and project tracking tools.
• Experience supporting software development lifecycle (SDLC) processes.
• Experience working in Agile/Scrum environments.
• Ability to manage multiple priorities while maintaining attention to detail.
• Experience with JIRA
• 1+ years of experience working at Fiserv as a contractor or employee.

Experience that would be great to have:

• Understanding of enterprise integration patterns and microservices architecture.
• Experience with cloud-based technologies and modern application platforms.
• Knowledge of business process modeling tools and techniques.

How you’ll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday.
• This role requires use of a computer and audio equipment.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.