Card Retention Specialist

Card Retention Specialist

What We Need

Corpay is currently looking to hire a Card Retention Specialist within our Vendor Support division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN or Beaverton, OR. In this role, you will lead the development and execution of vendor retention strategies, utilizing your ability to analyze trends, propose custom solutions, and negotiate continued participation in our virtual card program. You will report directly to the Card Retention Manager and work cross-functionally with Product, Legal, Sales, and Vendor Enrollment teams.

How We Work

As a Card Retention Specialist, Corpay will set you up for success by providing:

• Assigned workspace in Brentwood, TN or Beaverton, OR
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Designing and implementing vendor retention strategies tailored to high-impact vendors
• Leading vendor negotiations and resolving objections to virtual card acceptance
• Developing custom payment solutions using independent analysis and client data
• Conducting pricing and volume analysis to recommend changes to virtual card incentives
• Advising internal teams on vendor risk mitigation and providing retention forecasts
• Collaborating with cross-functional stakeholders to enhance product offerings based on feedback
• Managing vendor case data accurately in Salesforce and internal systems
• Identifying trends and presenting insights to leadership for strategic planning

Qualifications & Skills

• Bachelor’s Degree preferred in Business, Finance, or related field
• 2–5 years’ experience in B2B payments, vendor negotiations, or client consulting
• Strong analytical and strategic thinking skills
• Demonstrated ability to exercise independent judgment and discretion
• High-level negotiation and communication skills
• Proficiency in Microsoft Office suite; Salesforce experience preferred
• Ability to present strategic insights to cross-functional leadership

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency. The base salary range is $21-$23/hr.

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