Your role

We’re seeking a proactive, process-driven Director of Implementation to lead the onboarding and successful implementation of UK clients within our Corporate Payments business. This leader will manage the delivery of client onboarding for our AP automation, FX, and corporate card solutions, working closely with Sales, Product, and Customer Success teams. They will drive operational excellence, optimize delivery timelines, and ensure seamless integration of our products into client systems and processes.

The ideal candidate has 5+ years of implementation or onboarding experience in the payments or ERP space, with strong project management skills, client communication abilities, and the capability to align cross-functional teams around delivery goals. This is a hybrid role, requiring regular travel to client sites and regional team meetings.

What you'll be doing

Key Responsibilities:

Client Onboarding & Delivery Execution:

• Manage the full implementation lifecycle from contract signature to go-live
• Oversee complex onboarding timelines (typically 6–12 weeks) across multiple client stakeholders
• Coordinate with clients’ finance/IT teams on product setup, integrations, and operational alignment

Process & Documentation:

• Refine onboarding processes and delivery playbooks
• Produce and maintain documentation, including onboarding forms and product guides

Team & Cross-Functional Collaboration:

• Collaborate with US onboarding teams to absorb best practices and train internal UK delivery staff
• Partner with Product, Engineering, and Sales to support pre-sales scoping and solution delivery

Client Engagement & Support:

• Act as point-of-contact for clients during implementation.
• Provide ongoing post-onboarding support and ensure client satisfaction and delivery on time and budget

Qualifications:

• Experience:
  • 5+ years in implementation or project management, ideally in payments or ERP/SaaS systems
  • Experience in fintech, payments, ERP, SaaS, or expense management platforms
  • Proven track record of project management, implementation across Mid-Cap and Enterprise customers and software solutions
• Skills:
  • Deep understanding of AP processes, FX/payments, corporate cards, and ERP/API integrations
  • Strong project management, client engagement, and communication capabilities
  • Metrics-driven leadership style, with deep familiarity in project and pipeline management
  • PMP/Prince2 or equivalent certification preferred
  • Resourceful, results-oriented, and able to achieve high returns with minimal resources
• Education:
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.

Why Join Corpay?

• Impact: Play a pivotal role in launching and scaling a groundbreaking corporate payments solution that will transform the way medium and large businesses manage their expenses.
• Global Reach: Be part of a company with a presence in over 80 countries and a team of more than 10,000 employees worldwide.
• Culture: Join a passionate, collaborative, and inclusive team that values your contributions.
• Rewards: Competitive compensation package, including equity, health benefits, and more.
• Growth: Opportunities for professional development and career advancement in a fast-growing company.

Our Values:
CORPAY’s culture reflects our history of fast growth and our continued drive for results. Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values:

• Innovation: Figure out a better way.
• Execution: Get it done quickly.
• Integrity: Do the right thing.
• People: We make the difference.
• Collaboration: Accomplish more together.

These values guide all our employees and are infused in all aspects of our company. We are, as a team, united through these shared values and our mission to provide “a better way to pay.”

How We Work:

As an Implementation Director at Corpay, you will be expected to work in a hybrid environment. We will set you up for success by providing:

• A dedicated workspace in our London office.
• Company-issued equipment and remote access.
• A supportive and collaborative team environment.

#LI-Corpay

#LI-AM1

About Corpay

Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.

Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.

Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.