Partner Relationship Specialist

Atlanta, GA, USA ● Buckhead, Atlanta, GA, USA Req #11787

Thursday, July 3, 2025

What We Need

Corpay is seeking to hire a Partner Relations Specialist to join our high-performing Partner team. This position falls under our NAF line of business and is located in (Buckhead) Atlanta, GA. In this role, you will be a key point of contact for our valued partners, helping to ensure smooth application processing, fast resolution of partner needs, and continuous improvements to our partner experience. You'll collaborate across internal teams and work directly with partners to build trust, solve challenges, and support scalable growth. This role will report to the VP of SMB Risk Strategy and Operations.

How We Work

As a Partner Relations Specialist you will be expected to work in an office environment. Corpay will set you up for success by providing:

• Assigned workspace in Buckhead Office, Atlanta
• Company-issued equipment + remote access
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Act as a primary point of contact for partner accounts, addressing questions, resolving concerns, and fostering long-term relationships.
• Support the sales and onboarding teams by gathering and reviewing partner-submitted documentation for account and application approval.
• Navigate complex or high-volume application cases with a strategic and solutions-oriented mindset.
• Gather and provide contextual background on partner accounts to internal teams for more informed decision-making.
• Facilitate expedited reviews by managing conditional approvals and proactively moving applications through the pipeline.
• Manage administrative updates, including billing addresses, payment terms, and other account data to reduce friction and avoid processing delays.
• Support the addition of Corpay products (e.g., Comchek) to partner accounts to expand value offerings.
• Perform detailed reviews of applications involving 10+ truck fleets to ensure accuracy and scalable practices.
• Manage existing customer relationships, including Credit Line Increases (CLI), Credit Line Decreases (CLD), and ongoing Terms Management to support partner growth and mitigate risk.
• Conduct quarterly business reviews with partners to identify opportunities for growth, gather feedback, and implement strategies to enhance partner experience.
• Proactively monitor partner account health and recommend solutions to optimize their engagement with Corpay’s products and services.

Traits we seek for this role:

• Customer First Mentality: You always put the partner first, working diligently to understand their needs and solve their problems.
• Ownership Mindset: You approach your work with initiative, professionalism, and a commitment to continuous improvement.
• Relationship Builder: You know how to build trust through transparency, follow-through, and clear communication.
• Detail-Oriented: You manage administrative work with care, accuracy, and accountability.
• Team Player: You thrive in a cross-functional environment and enjoy collaborating with others to achieve shared goals.
• Adaptability: You can handle a variety of situations and shift gears smoothly between high-volume tasks and complex problem-solving.

Qualifications & Skills

• 5+ years of experience in a partner support, account management, or operations role
• 3+ years of experience in credit or fraud strategy / operations
• Experience working with Microsoft Excel, Word, Power-point to analyze and explain top line issues
• Experience with SQL is a plus
• Strong communication and interpersonal skills, with a service-oriented approach
• Excellent organizational skills and ability to manage multiple tasks with high attention to detail
• Ability to think strategically and solve problems proactively
• Familiarity with financial services, logistics, or transportation industries is a plus
• Experience managing high-volume applications or complex customer accounts is preferred

Benefits & Perks

• Medical, Dental & Vision benefits available the 1^st month after hire

• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Our Company & Purpose

Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.

We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.

Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:

• Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.
• Empowering our people to share their experiences and ideas through open forums and individual conversations; and
• Valuing each person’s unique perspectives and individual contributions.

Embracing diversity enables our people to “make the difference” as Corpay and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.Corpay.com or following Corpay on LinkedIn.

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

LI-DS1