Job Summary

The Wire Transfer Specialist is responsible for accurately processing, verifying, and monitoring all incoming and outgoing wire transfer transactions in accordance with bank policies, federal regulations, and industry best practices. This role ensures the secure and timely execution of domestic and international wire transfers, supports fraud prevention initiatives, and provides exceptional service to internal and external clients.

Key Responsibilities / Essential Functions

Reasonable accommodations may be made to enable individuals ith disabilities to perform the essential functions.

• Serve as a subject-matter expert regarding all Domestic and International Wires.
• Perform all operational support duties of the Wire Transfer Department including but not limited to creating, verifying, sending, and receiving domestic and international wire and funds transfers, service message submissions, and wire recalls via Payments Exchange, Fedwire, SWIFT, and other internal systems.
• Assure all necessary wire information is properly and accurately completed in compliance with regulatory and bank policy requirements.
• Ensure proper authorization and approval are obtained for all transactions.
• Manage wire-related inquiries and requests across all bank communication channels, providing prompt and accurate responses to bank personnel to ensure that escalated customer issues are researched and addressed correctly and timely.
• Monitor and reconcile daily wire transfer activity and resolve any exceptions or discrepancies promptly.
• Review and modify processes and procedures routinely to ensure compliance and improve efficiency.
• Review and monitor wire and funds transfer transaction activity through reports to track trends and usage.
• Maintain accurate and updated electronic records of all correspondence related to wire or funds transfer transactions and ensure documentation is retained in accordance with Bank established record retention time frames.
• Assist with maintaining training materials regarding wire products and services and updates to policies and procedures.
• Assit with implementing fraud prevention measures and escalating suspicious activity as needed.
• Support system updates, testing, and enhancements related to wire transfer processing.
• Assist with reviewing, processing, and performing daily operational duties.
• Crosstrain to perform other functions and duties assigned in Bank Services.
• Maintain confidentiality and security of sensitive information.
• Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
• Complete all mandatory annual compliance training.
• Follow regultory requirement including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
• Perform other duties and special projects as assigned.

Job Requirements

Education:

• High school diploma or equivalent.

Required:

• 5+ years of banking experience.
• Experience with wire transfers.
• Basic knowledge of accounting, balancing principals, and bank operations.
• Familiarity with all federal and state banking regulations, including the Bank Secrecy Act and the USA Patriot Act.
• Solid technology skills, including proficiency with Microsoft Office.
• Ability to operate with little supervision based on thorough knowledge and application of the wire transfer procedures of the assigned position.

Preferred:

• Bachelor’s degree in Finance, Accounting or related field.
• Fiserv Payments Exchange experience.

About HomeTrust Bank

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization.

Work Environment, Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.

This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.

The employee will frequently communicate and must be able to exchange accurate information with others.

The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.

DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.