Job Purpose

ICE NGX Inc, is looking for a Market Operator who will provide gas scheduling, reporting, index verification, price settlements and trade support to the ICE NGX customer base, numbering over 300 companies.

Responsibilities

• Nominate, schedule, and confirm all physical transactions to the applicable natural gas pipelines and Environmental markets registries
• Operate and support Canadian Electricity markets
• Field incoming customer calls pertaining to trading and clearing issues as relating to ICE NGX’s proprietary clearing software and/or ICE trading and administration software used in the support of the 300+ customers of ICE NGX.
• Develop and distribute statistical data queries as requested by clients of ICE NGX.
• Provide support to ICE NGX internal customers.
• Verify accuracy of ICE NGX invoices and published natural gas indices
• Monitor the ICE NGX products on the ICE trading system and day-to-day market trading activity, providing settlements and statistical daily summaries

Knowledge and Experience

• 2+ years’ experience in physical natural gas or electricity control\operations preferred or 2-4 years’ equivalent experience in a related field
• Working knowledge or training in the natural gas, Electricity, and Environmental industry, specifically in the area of physical natural gas scheduling, gas control, help desk support and pipeline nominations preferred
• Analytical and organizational business-oriented skill set
• Excellent interpersonal and telephone customer service and communication skills
• Ability to work in a team environment and act independently as required
• Experience with Microsoft Office, specifically MS Excel, MS Word and MS PowerPoint

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