Job Purpose

Responsible for performing in-depth data analysis and developing complex ad-hoc queries and conversion requirements to meet business needs. Deploy, troubleshoot, and resolve data issues, conduct data research and ensure data quality.

Responsibilities

• Execute data analysis functions for assigned business unit including design and development of Title features.
• Perform structured quality testing, including the development of testing scenarios/scripts for added provider & underwriter rate cards.
• Perform detailed data verification and analysis on issues that need to be fixed. Responsible for the escalation and resolution of data issues.
• Make process and/or system improvement recommendations to assist the business unit in achieving its goals and objectives.
• Work across business units/teams to collect, aggregate, match, consolidate, and confirm data for quality and accuracy.
• Gather reporting requirements for change requests and ad-hoc reports as requested.
• Responsible to support new provider onboarding activities, add to the standard title, and expand provider network.
• Assist with acquisition, extraction, transforming, and standing up of various data sets.
• May design and/or develop and ensure the quality of new title features and review with development for deployment.
• Performs other related duties as assigned.

Knowledge and Experience

• A high school diploma or GED is required for this role.
• Proficient written and oral communication skills in dealing with employees or external customers/clients.
• Proficiency in standard office software, such as MS Office, MS Access, MS Word, MS Excel, etc.
• Demonstrated experience with data manipulation and analysis.
• Ability to communicate with a wide variety of technical and non-technical audiences, internally and externally through both written and verbal communication.
• Experienced in analyzing processing environments with focus on identifying improvement opportunities.
• Experience in working with various technical teams.
• Ability to manage multiple priorities.
• Strong reporting and documentation skills.
• High degree of creative, analytical, and problem-solving skills.
• Ability to gather and interpret information and to develop, recommend and implement solutions.
• Team oriented – ability to build departmental and cross-functional relationships.
• Project management skills, ability to prioritize and complete tasks.
• Requires leadership and negotiation skills.
• Flexibility, versatility, dependability.