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Business Support Specialist, Trade Operations



Customer Service, Operations
Houston, TX, USA
Posted on Saturday, November 11, 2023

As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.

If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!

Job Description

Your Role

You will work within the Business Support team as an Analyst resource proactively providing support and custody service oversight on our internal customer base globally. This individual will be trained to support different Investment Teams and/ or production processes, forming partnerships with key business areas and functions. The incumbent will be liaising with Compliance, Legal, Investment Centers, third parties and regulators. An awareness of the surrounding industry infrastructure, technologies and regulatory environment will be an essential element within the role. The incumbent will be expected to represent the department and firm in a professional manner both internally and externally.

You will be responsible for:

  • Support of big strategic programs like securities lending operations, new trading market openings, our affiliated broker program, custodian invoice review/ reconciliation as well as trade support and oversight for our trust and stable value investment programs.

  • Develop a deep understanding and awareness of regulatory and product requirements.

  • Maintain all relevant policy and governance documentation; interpretate and implement changes as required.

  • Undertake in-depth analysis of data to support identifying trends, enhancing processes and procedures to mitigate any associated risks.

  • Participate and potentially coordinate internal and external meetings with global partners, including service reviews with custodians and internal groups like compliance, legal, client Ops management, middle office.

  • Review and enhance existing processes and procedures to meet changes in process, legislation, and regulations, complimentary to a Continuous Improvement (CI) culture.

  • Assist with meeting key performance milestones and metrics to measure performance and identify trends, challenges and opportunities on the team

  • As knowledge and experience develops the candidate will participate in process automation projects and efficiency enhancements.

  • Learn to identify risk(s) and how to recommend mitigation and/ or preventive measures.

  • Provide support to the Supervisor and Snr. Manager(s) of the team.

The qualifications you bring:

  • Minimum 3 -7 years of industry experience

  • Financial markets and custody expertise, understanding of markets & frameworks, able to interpret key information/requirements, ability to present to business partners.

  • Market knowledge, e.g. Equities, Derivatives, Financing and Lending.

  • A Bachelor’s Degree in Business, Finance, Accounting, Economics, Math, or equivalent work experience

  • Routinely uses sound business judgement to support decision making, actively providing input & knowledge to influence decisions, strong analytical approach.

  • Proactively identify the challenges & potential opportunities in the environment

  • Innovative approach, technologically competent, adapt to new tools and approaches.

  • Understanding of local/global regulatory obligations as appropriate in the context of it impacting the business requirement/service provision.

Full Time / Part Time

Full time

Worker Type


Job Exempt (Yes / No)


Workplace Model

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office.

What’s in it for you?

Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including:

  • Flexible time off and opportunities for a flexible work schedule

  • 401(K) matching of 100% up to the first 6% with additional supplemental contribution

  • Health & wellbeing benefits

  • Parental Leave benefits

  • Employee stock purchase plan

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.

Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.