Site Reliability Engineer [Multiple Positions Available]
J.P. Morgan
DESCRIPTION:
Duties: Monitor system performance and reliability using Dynatrace, Prometheus and Grafana, proactively resolving bottlenecks and outages. Create alerts to ticketing system, ensuring timely detection and responses to critical issues. Create visualizations in Grafana for detailed metrics, enhancing monitoring effectiveness. Collaborate with development teams to streamline CI/CD pipelines using Jenkins. Integrate monitoring tools with Splunk application logs, improving visibility into system health and user behavior. Automate metrics flow to time series database (Satori) using Python. Lead post- incident reviews to identify root causes and implement preventive measures. Configure AWS accounts using Terraform and setup ECS clusters.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Software Engineering, Computer Science, Computer Engineering, or related field of study plus 5 years (60 months) of experience in the job offered or as Site Reliability Engineer, Technology Lead, IT Consultant, Software Engineer, or related occupation. The employer will alternatively accept a Master's degree in Software Engineering, Computer Science, Computer Engineering, or related field of study plus 3 years (36 months) of experience in the job offered or as Site Reliability Engineer, Technology Lead, IT Consultant, Software Engineer, or related occupation.
Skills Required: This position requires experience with the following: using scripting languages including but not limited to PowerShell, Python, and Shell to develop telemetry, observability, and maintenance of in place tools; Splunk data management and scripting to deliver telemetry and observability as a critical part of the overall infrastructure of a company; Visualization tools including Grafana and Dynatrace to use for the telemetry, observability and performance of the overall VDI estate for a company; Data management and using AWS database such as S3 for storage, maintenance, updates, and improvements of the underlying data to ensure the data is available and optimized for usage for telemetry; and Infrastructure troubleshooting including enterprise infrastructure architecture.
Job Location: 1111 Polaris Parkway, Columbus, OH 43240.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Monitor system performance and reliability using Dynatrace, Prometheus and Grafana, proactively resolving bottlenecks and outages.