DESCRIPTION:

Duties: Elevate and monitor channel performance KPIs, transforming customer data into profound, actionable insights that are communicated to the senior CCB leadership, aiming to revolutionize the email marketing channel strategy. Harness unparalleled expertise in advanced analytics techniques and leverage business-critical data capabilities, including marketing attribution, valuation of customer engagement, and tracking cross-channel marketing interactions for each customer. Cultivate a comprehensive understanding of the email channel, juxtaposing it with other channels to unearth potential synergies and assess impacts on other owned media channels. Deliver compelling reports on campaign performance to strategically allocate resources towards initiatives with the highest potential. Pinpoint areas ripe for enhancement in email version id-level performance and deliver strategic optimization recommendations to marketers and channel management. Propel a more personalized communication strategy, empowered by the development of superior targeting and streamlined customer journeys. Conduct opportunity assessments, encompassing audience sizing, revenue estimation, and customer experience enhancements, in collaboration with line of business and product analytics teams. Uncover opportunities to enrich the digital user experience by analyzing customer behavior. Engage closely with the data technology team to identify and bridge gaps in the data capture strategy, collaboratively implementing enhancements. Partner with other teams to design robust tests, interpret results, and translate findings into a program's impact on the company. Prepare comprehensive final documents and present these impactful results to senior management, driving the organization towards unprecedented success.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Business Analytics & Information Systems, Computer Science or related field of study plus 2 years of experience in the job offered or as Quant Analytics, Business Intelligence Analyst, Data Analyst, Systems Engineer, or related occupation. The employer will alternatively accept a Bachelor's degree in Business Analytics & Information Systems, Computer Science or related field of study plus 4 years of experience in the job offered or as Quant Analytics, Business Intelligence Analyst, Data Analyst, Systems Engineer, or related occupation.

Skills Required: This position requires 2 (Two) years of experience with the following: Managing target setting and developing tracking to monitor key performance indicators; Translating quantitative information into actionable insights using SQL, Tableau, and Excel; Designing and developing interactive Excel and PPT reports using VLOOKUP, index match, data analysis add-ons, Pivots, VBA and Macros; Developing and maintaining dynamic and interactive dashboards using Tableau or Power BI; Extracting, transforming and loading data, normalizing data, ensuring data quality and query optimization; Automating the production of recurring-reports and dashboards using SQL or Alteryx server; Performing data manipulation, data structuring, data design flow and query optimization; Performing data extraction and restructuring data using programming language such as SQL, R, or Python to address analytical questions; Performing exploratory data analysis within enterprise databases of Terabytes in size to extract, clean, transform, and prepare data; Performing data ingestion, data transformation, and query optimization in Data platforms or databases such as Teradata, Oracle, PostGreSQL or Snowflake.

Job Location: 450 W 33rd St, New York, NY 10001.

Full-Time. Salary: $140,000.00 - $205,000.00 per year.

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Elevate and monitor channel performance KPIs, transforming customer data into profound, actionable insights that are communicated...