Quality Associate I
J.P. Morgan
Come join the Quality team and be a driving force in ensuring procedures that are tied to compliance and governmental regulations.
As a Quality Associate I within JPMorganChase, you will play a pivotal role in maintaining the high standards of documentation accuracy. Your expertise in quality control will be crucial in conducting thorough reviews, ensuring adherence to our operating procedures, and identifying areas inaccuracy and identifying areas for improvement. Leveraging your advanced computer literacy and proficiency, you will analyze quality results, pinpoint root causes, and propose innovative solutions. Your strategic thinking skills will be key in understanding the broader implications of quality issues and in driving change within the department. Your role will have a significant impact on our departmental goals, contributing to the overall quality and accuracy of our Global Quality Control Team.
Job responsibilities
- Conduct comprehensive quality control reviews of loan documents prior to client execution.
- Review and understand credit requests and evaluate documentation requirements.
- Review and understand credit agreement terms after financial analysis and credit approval (review of Credit Approval Memorandums, in partnership with Credit Risk)
- Utilize advanced computer literacy skills to analyze data integrity and reliability, challenging assumptions where necessary
- Identify potential issues, risks, and trends, using strategic thinking to initiate solutions
- Perform root cause analysis on identified deficiencies, leveraging your proficiency in artificial intelligence to propose improvements to business processes
- Communicate results of quality reviews for corrections and updates
- Foster a collaborative team environment and promote effective communication to enhance team performance and achieve shared objectives.
Required qualifications, capabilities, and skills
- Demonstrated expertise in quality control processes, with a strong focus on Credit standards, evidenced by practical application and results-driven performance
- Solid understanding of legal documentation and/or loan closing activities within the credit lifecycle
- High level of proficiency in organizing, priority-setting, and clear results delivery
- Relationship management and interpersonal skill, especially with business partners
- Excellent verbal and written communication skills
- Strong critical thinking, analytical skills, and creative problem solving
- Advanced proficiency in using computer systems and related technology for data analysis and problem-solving
- Demonstrated ability to identify and analyze root causes of quality issues, with a track record of proposing and implementing effective solutions
- Ability to articulate findings, provide guidance, and foster a collaborative environment that promotes continuous learning.
Preferred qualifications, capabilities, and skills
- Legal experience
- Knowledge of bank systems and loan/credit operations
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Join the Quality team that supports business controls in one of the world’s most innovative banks.