DOI Governance Specialist
J.P. Morgan
This role serves as operational anchor for the DOI ecosystem—strengthening governance of Employee Groups (BRGs, AGs, GoGreen) and embedding standards through coordinated workplans, routines, and documentation.
As a DOI Governance Specialist, you will triage incoming issues, manage follow‑ups, and escalate decisions and risks to the Regional DOI Governance Lead, while enabling cross‑regional collaboration and supporting the Head of Standards & Governance with consolidated trackers and materials. You’ll maintain KPI dashboards and deliver timely leadership updates, drive education and awareness to promote standards adoption and share best practices, and continuously refine processes to reinforce disciplined, efficient execution.
Job Responsibilities
Employee Group governance support: Assist the enablement and governance of Employee Groups (e.g., BRGs, AGs, GoGreen).
Governance enablement support: Coordinate workplans, trackers, routines, and documentation to embed DOI standards and governance.
Issue Triage and Resolution: Coordinate intake, track follow‑ups, foster collaboration among partners, and escalate decision needs and risks to appropriate Regional DOI Governance Lead as required.
Cross regional collaboration support: Prepare inputs and artifacts that help the collaboration across regional governance and the Head of Standards & Governance (e.g., consolidations, trackers, notes)
Performance Monitoring: Maintain dashboards and reports on KPIs, and feedback for DOI initiatives; deliver timely updates for leadership routines.
Education & Awareness: Support communications, materials, and sessions that promote standards awareness and adoption; share learnings and best practices across partners.
Process Improvement: Help identify and implement process changes that strengthen operational discipline and efficiency across routines and artifacts.
Required capabilities, and skills
Communication and Interpersonal Skills: Ability to engage and collaborate with diverse stakeholders, fostering clear and constructive communication.
Organizational Skills: Strong organizational skills with the ability to manage multiple priorities and tasks efficiently.
Problem-Solving: Competence in identifying issues and supporting effective solutions.
Facilitation: Ability to facilitate coordination and engagement between key client groups and the broader DOI ecosystem.
Adaptability: Flexibility to work effectively in ambiguous or changing environments.
Preferred qualifications, capabilities, and skills:
Experience supporting DOI or similar initiatives within a corporate environment.
- Familiarity with HR processes, change management, or employee engagement programs.
- Experience working in a global or regional organization, with an understanding of diverse cultural contexts.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Fantastic opportunity to serve as the operational anchor for the DOI ecosystem.