Transactions Specialist II
J.P. Morgan
Tempe, AZ, USA
As a Transactions Specialist II within JPMorganChase, you will be responsible for operating equipment to process retail and credit cards for Chase customers. You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products. JPMorganChase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providing a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
- Operate required department machinery efficiently to process retail and credit card transactions.
- Validate and ensure the quality of daily materials and outputs, reconciling input vs output data utilizing basic math.
- Generate turnover reports and prepare truck manifests to support smooth operations and timely deliveries.
- Collaborate with team members to enhance operational efficiency and adapt to changes in work environment and procedures.
- Maintain a clean and organized work area while prioritizing tasks based on client Service Level Agreements.
- Ability to lift and transport heavy materials (40-70 lbs) and manage 200 lb supplies using industrial carts.
- Developing proficiency in adhering to detailed instructions and procedures with precision, ensuring minimal deviation from established guidelines and protocols.
- Capable of quickly adjusting to changes in the work environment, including responding to daily directives from leadership, adapting to updates in standard operating procedures, and integrating new technology.
- Strong team-oriented mindset with excellent interpersonal skills, facilitating positive interactions with both internal and external stakeholders on a daily basis.
- Effective at prioritizing daily tasks based on client Service Level Agreements to ensure timely and efficient service delivery.
- Actively participates in maintaining a clean and organized departmental work area to support operational efficiency.
- Open and adaptable to cross-training opportunities, with a willingness to learn and take on responsibilities across multiple departments.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join our Transactions team that is instrumental in assisting our business by supporting the routine work required to run an operation.