DESCRIPTION:

Duties: Develop and maintain Business Intelligence (BI) solutions for internal stakeholders. Collaborate with various teams to gather requirements and translate them into actionable insights through data visualization tools. Ensure data accuracy and integrity within the BI solutions requiring regular validation and testing of data sources. Creation of comprehensive reports and dashboards that facilitate decision-making processes for executives and other stakeholders. Optimize existing BI solutions to enhance performance and user experience. Update stakeholders regularly on progress and findings ensuring alignment with business objectives. Train and support users in understanding and utilizing BI tools effectively. Identify trends, anomalies, opportunities for process improvement. Support operational and financial planning and enable stakeholders to make data-driven decisions that enhance efficiency and effectiveness. Convey findings and collaborate with stakeholders effectively by clearly communicating actionable insights to both technical and non-technical audiences. Align business objectives and strategies across teams. Implement recommendation changes and improvements based on data analysis and enhancing stakeholder engagement and support for business intelligence initiatives. Handle multiple tasks and ensuring timely delivery of BI solutions. Utilize business processes and financial concepts to align BI solutions with organizational goals.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Information Systems, Computer Science, or related field of study plus 3 years of experience in the job offered or as Analytics Solutions, Programmer Analyst, Software Engineer, Data Science, SQL BI Developer, or related occupation. The employer will alternatively accept a Bachelor's degree in Information Systems, Computer Science, or related field of study plus 5 years of experience in the job offered or as Analytics Solutions, Programmer Analyst, Software Engineer, Data Science, SQL BI Developer, or related occupation.

Skills Required: This position requires experience with the following: Leveraging Tableau, and Alteryx to create dynamic visualizations including heat maps, trend lines, and drill-down reports; Implementing ETL automation for dashboard data sources to streamline data integration; Utilizing advanced charting and filtering capabilities to present complex data clearly for developing effective BI solutions; Performing data manipulation and transformation using Alteryx; Creating and managing dashboards with Tableau; Analyzing expense management, workforce metrics, and allocations using Tableau and SQL to derive actionable insights that inform business decisions and strategies.

Job Location: 8181 Communications Parkway, Plano, TX 75024.

Full-Time.

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Develop and maintain Business Intelligence (BI) solutions for internal stakeholders.