As part of the Field Communications team, you’ll translate complex financial, operational and regulatory topics into clear, actionable messaging and partner with stakeholders across the business to develop, edit and distribute daily communications to advisors and leaders.

This role is critical to ensuring advisors have timely, accurate information to better serve clients. You’ll help deliver communications end-to-end – content development, presentation support, distribution and engagement tracking – while advising partners on the best approach, channel and tone for each message.

Our team helps build a diverse and winning culture where all employees feel connected and engaged toward one common goal: helping clients make the most of their money, so they can make the most of their lives.

Main responsibilities:

• Write, edit and publish advisor-facing communications, including time-sensitive updates tied to market, product, operational and regulatory changes
• Serve as a strategic partner to business stakeholders to ensure consistent voice, accuracy and clear calls-to-action across channels
• Plan and execute field-facing town halls and leadership updates: run-of-show, speaker prep, rehearsal coordination and post-event recaps
• Manage communications intake, prioritization and approvals to meet daily deadlines and urgent requests
• Track and report engagement (e.g., opens/clicks, intranet views, attendance) and recommend improvements to targeting, timing and format
• Build strong relationships with cross-functional partners (e.g., Compliance, Product, Operations, Marketing) to ensure communications are accurate and aligned

Qualifications:

• 3–5 years of communications experience, including writing/editing for internal audiences
• Excellent writing, editing and executive messaging skills; strong command of AP style (or equivalent)
• Demonstrated ability to translate complex/technical topics into clear, actionable messaging
• Proven ability to manage multiple stakeholders and deliver under daily deadlines
• Advanced PowerPoint skills; strong working knowledge of Word and Excel
• Must be able to produce urgent communications on demand

• Bachelor's degree required

Preferred qualifications, capabilities, and skills:

• Financial services experience; familiarity with advisor/field organizations
• Experience measuring and optimizing internal communications performance

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans