Begin a fulfilling and challenging career as a Business Analyst I with our dynamic team. You'll have the chance to make a meaningful impact by supporting process improvements and key initiatives while expanding your creative skills in a supportive and collaborative environment. Join us to contribute to our mission and advance your career.

As a Business Analyst I within Business Practices and Oversight, you will play a crucial role in enhancing operational efficiency and driving strategic initiatives. You will collaborate across departments to execute organizational goals, resolve complex issues, and provide overall support in meeting business objectives. Your expertise will drive process improvements, operational excellence, and the adoption of new ways of working in a fast-paced environment.

Job Responsibilities

• Provide a high level of responsiveness to ad-hoc requests related to project management, presentation development, and business analysis
• Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Create mock-ups quickly and iteratively for management presentations, reports, and dashboards
• Communicate effectively with key business partners to understand projects and drive next steps
• Manage projects and deliver key work streams and tasks
• Support collaborative initiatives with business partners, looking for ways to continually simplify, improve, and add value to existing business processes
• Prepare business review packages and organize town hall and offsite experiences

Required qualifications, capabilities, and skills

• 2+ years of experience in Business Management or Chief Operating Officer (COO) role
• Proven experience delivering timely, high-quality presentations and/or reporting for various projects and stakeholders.
• Attention to detail is a must with continuous focus on design excellence
• Demonstrated ability in dealing with different stakeholder groups and driving the agenda
• Excellent communication, organization, and project management skills
• Ability to articulate and demonstrate thoughtful rationale in design decisions
• Intermediate to advanced level ability expected in all Microsoft Office tools (Excel, PowerPoint, Pivot Tables, Word)
• Self-motivated, tenacious, and able to work with high degree of independence
• Strong time management and prioritization skills

Preferred qualifications, capabilities, and skills

• Bachelor's degree
• Proficiency in advanced presentation and data analysis skills
• Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans