DESCRIPTION:

Duties: Devise and evaluate methods and procedures for collecting data. Conduct research and recommend marketing strategies in the digital space to the card business. Drive analytics effort to grow new card acquisitions and existing customer's engagement on key digital marketing channels. Interface with cross- functional strategy teams to setup digital KPI's and drive the tracking and reporting in those channels. Help develop strategic roadmaps to achieve KPI's and drive the tracking and reporting in those channels. Support business growth targets by providing concise, insightful, and timely analytics for key trends by analyzing large datasets. Provide strategic thought leadership and pro-actively identify new opportunities to grow in partnership with cross-functional teams. Provide customer profile and segmentation analysis to understand impact on performance with different product offerings and channel strategies associated with the credit card business. Innovate, architect, and design to put the data to use by leveraging data mining capabilities to grow the J.P. Morgan & Chase Business through acquisitions and increased product usage. Collaborate with development teams to automate and combine data across products and channel. Perform reporting functions for digital campaigns for use in decision making. Identify and execute automation opportunities for key stakeholders.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Business Analytics, Statistics, Economics, or related field of study plus two (2) years of experience in the job offered or as Quant Analytics, Marketing Analytics, Risk and Financial Advisory, Engineer or related occupation. The employer will alternatively accept a Bachelor's degree in Business Analytics, Statistics, Economics, or related field of study plus four (4) years of experience in the job offered or as Quant Analytics, Marketing Analytics, Risk and Financial Advisory, Engineer or related occupation.

Skills Required: This position requires two (2) years of experience with the following: Leading performance measurement and analytics for clients in the financial services industry; Designing and developing interactive analytical reports in Microsoft Excel and PowerPoint utilizing functionalities including VLOOKUP, INDEX MATCH, array formulas, pivot tables, data analysis add-ons, dynamic filters, and embedded objects to automate data analysis and presentation workflows; Creating executive-ready presentations in Microsoft PowerPoint by integrating dynamic data visualizations, scenario analysis outputs, and automated links to Excel data; Querying structured datasets using SQL techniques including window functions, CTEs, and stored procedures for complex data manipulation, transformation, and in-depth analysis; Developing data visualizations using Tableau or Power BI by implementing calculated fields, parameter controls, real-time data integration, and advanced data cleaning to monitor KPIs and visualize business trends. This position requires one (1) year of experience with the following: Using Python libraries including pandas, and NumPy for complex data manipulation, transformation, and in-depth analysis; Applying statistical techniques including hypothesis testing z-test, ANOVA, and correlation analysis to assess the statistical significance of A/B experiments and providing data-driven recommendations that support strategic decision-making; Automating recurring reporting processes and building end-to-end data workflows in Alteryx using data blending, transformation, and custom macros to enable scalable and repeatable insight generation. This position requires any amount of experience with the following: Translating complex data into actionable insights for both technical and business stakeholders; Applying machine learning techniques including regression analysis, classification algorithms, cohort analysis, associative rule mining, and scenario simulation to evaluate business performance, predict outcomes, and track behavioral trends over time.

Job Location: 201 N Walnut St., Wilmington, DE 19801.

Full-Time.

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Devise and evaluate methods and procedures for collecting data. Conduct research and recommend marketing strategies in the digital space to the card business.