Finance & Business Management
Accounting & Finance
Jersey City, NJ, USA
Join a high-visibility Business Management team where your work helps leaders make decisions and communicate clearly at scale. You’ll collaborate with partners across Human Resources, Finance, Communications, and Technology to shape how we plan, measure progress, and share outcomes. We value curiosity, a learning mindset, and thoughtful execution in a fast-paced environment.
As a Business Manager, Digital & Platform Services (Associate) in Commercial & Investment Bank (CIB) Business Management, you support the Office of the COO by coordinating priorities, insights, and executive-ready communications across Digital & Platform Services (D&PS). You’ll operate horizontally across teams and lines of business, bringing context, structure, and follow-through to complex initiatives. You’ll help translate strategy into measurable progress and clear messaging for senior leadership.
Job Responsibilities
- Partner with D&PS leaders to drive top priorities and key areas of focus on behalf of the organization’s co-leads
- Coordinate cross-functional planning and execution across Human Resources, Finance, Business Management, and Communications partners
- Support strategic narratives and leadership communications for major firmwide and business events, reviews, and senior forums
- Track objectives and key results (OKRs) against defined metrics, escalating risks and delays and preparing leadership-ready updates
- Draft and coordinate internal announcements and communications plans, incorporating feedback from stakeholder partners
- Monitor engagement and feedback signals to inform future communications and improve reach and clarity
- Conduct ad hoc, data-driven analyses to support decision-making, synthesizing findings into concise insights for senior leaders
- Create context and storytelling for accomplishments and key initiatives, tailoring messages to different audiences
- Facilitate preparation for recurring leadership meetings and town halls, including materials, run-of-show support, and follow-ups
Required Qualifications, Capabilities, and Skills
- Experience supporting cross-functional work, with strong attention to detail and an interest in end-to-end processes
- Strong written and verbal communication skills, with the ability to build relationships across levels in a global environment
- Experience developing executive-ready messaging and materials for senior leadership audiences
- Proficiency with spreadsheets and presentation tools (e.g., Excel and PowerPoint), including intermediate-to-advanced features such as pivot tables
- Ability to understand business objectives and identify/track meaningful metrics aligned to those objectives
- Ability to manage multiple concurrent tasks and stakeholders, prioritizing effectively and meeting deadlines
- Curiosity about technology, data, artificial intelligence, and financial services, with interest in industry trends and competitive dynamics
Preferred Qualifications, Capabilities, and Skills
- Working knowledge of generative AI tools (including internally approved platforms) and their application to process improvement and productivity
- Experience simplifying complex strategy into clear, coherent messages for senior leaders and broad audiences
- Familiarity with dashboards or reporting in support of an OKR framework (or similar performance management approach)
- Internship or early-career experience in strategy and/or consulting environments
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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