Product Associate - Payments
Product
Jersey City, NJ, USA · Plano, TX, USA · Brooklyn, NY, USA · Chicago, IL, USA
As a Product Associate in Embedded Payments, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
- Supports delivery of analytics products that improve discovery, usability, and trust of data for analysts, data scientists, and business users (e.g., semantic layers, reusable metrics, curated datasets, and analytics tooling).
- Assists with discovery and user research by gathering stakeholder input, contributing to journey maps, and synthesizing insights into clear problem statements and opportunities.
- Helps define requirements by writing epics and user stories (with acceptance criteria) that describe analytics workflows, metric definitions, data logic, and reporting needs.
- Partners with engineering and data teams to translate business questions into implementable analytics solutions, including KPI/metric definitions, dimensional modeling needs, and performance considerations.
- Considers upstream dependencies (ETL/ELT schedules, data quality checks, schema changes, lineage, and access controls) and helps manage impacts to downstream dashboards, models, and AI consumers.
- Supports the development of our product strategy and roadmap
- Collects and analyzes metrics on product performance to inform decision-making
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
- 1+ years of experience (or equivalent internship/project experience) in product management, analytics, BI, data engineering, or software delivery.
- Foundational knowledge of the product development lifecycle and comfort operating in Agile teams.
- Working proficiency in SQL and ability to validate metric logic, perform exploratory analysis, and troubleshoot data issues.
- Familiarity with analytics concepts: KPIs/metrics, reporting, basic dimensional modeling, and the importance of data quality and definitions.
- Strong written and verbal communication skills, including the ability to turn ambiguous requests into clear requirements.
- Developing knowledge level of the product development life cycle
- Exposure to product life cycle activities including discovery and requirements definition
- Emerging knowledge of data analytics and data literacy
- Experience with Databricks (notebooks, SQL warehouses, jobs/workflows, Delta tables) or similar lakehouse analytics platforms.
- Familiarity with semantic/metrics layers and governed self-service analytics patterns (e.g., metric definitions, data catalogs, reusable models).
- Basic proficiency in Python (or similar) for analytics or automation.
- Experience with Jira/Confluence for backlog management and documentation.
- Exposure to AI/ML or GenAI-enabled analytics and awareness of responsible AI considerations.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Support product strategy with cross-functional collaboration while contributing to solution discovery and product planning