Infrastructure Engineer II
Other Engineering
Plano, TX, USA
With your expertise in delivering infrastructure solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.
As a Infrastructure Engineer II at JPMorgan Chase within the Corporate Sector – Infrastructure Platforms, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Through this work you begin to apply your proficiency in a single application or technical methodology.
Job Responsibilities
Applies technical knowledge to assignments with a defined scope, including testing infrastructure performance, verifying requirements were met, and collecting and analyzing monitoring data in test and production through completion
Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion
Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and documentation (e.g., summarizing monitoring findings), validating outputs and handling data according to sensitivity and security requirements.
Carries out day to day work assignments with some guidance and within documented parameters, developing considerations for upstream and downstream data and systems or technical implications
Escalates issues to appropriate leadership
Develops considerations for upstream/downstream data and systems or technical implications
Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
Working knowledge of using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before use, escalating when uncertain and following security and data handling expectations.
Own day-to-day administration of CA View and CA Spool in a JES2 z/OS environment (STCs, PROCs, PARMLIB members, runtime libraries).
Configure and maintain JES2 SYSOUT capture/selection, routing, and retention rules (output classes/forms/DEST, report identification and indexing).
Manage JES2 writer/output queue integration to ensure reliable report capture, archival, online viewing, and distribution/printing where used.
Troubleshoot missing/late/duplicate reports, writer stalls, spool saturation, class routing issues, and CA View/Spool task abends; deliver RCA and fixes.
Perform SMP/E maintenance (HOLDDATA review, APPLY/ACCEPT PTFs) and execute upgrades with validation and rollback plans.
Implement and administer security controls (RACF/ACF2/TSS): report access profiles, command controls, auditing, and least-privilege roles.
Monitor and tune performance/capacity (spool growth, repository utilization, backlogs, CPU/IO impacts) and enforce retention/cleanup to prevent outages; Maintain operational runbooks and DR procedures, and participate in DR tests and change management for all CA View/Spool configuration changes.
General knowledge of one specific infrastructure technology and moderate proficiency in relevant scripting languages (e.g., Scripting, Python, etc.); Experience with cloud technologies with the ability to operate in and migrate across public and private clouds
Preferred qualifications, capabilities, and skills
- AWS Certification(s)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Serve as an emerging member of an agile team to design and deliver infrastructure engineering solutions