Duties: Undertake advanced analytics to derive actionable insights that support the Home Lending Sales strategy and optimization. Combine quantitative analysis, business acumen, and a focus on problem-solving to drive meaningful insights that enable the firm to drive incremental value and an outstanding customer experience. Collaborate with Sales, Marketing, Product, Finance, and other Data and Analytics partners to agree on priorities and deliver advanced analytics and data-driven solutions for complex business challenges. Source and integrate data from various platforms to narrate the story of past performance and provide guidance on enhancing mortgage sales strategy optimization. Perform descriptive, diagnostic, and predictive analyses to uncover trends, patterns, and actionable business insights. Architect, automate, and maintain interactive Tableau dashboards to communicate actionable insights and KPI tracking to stakeholders. Identify opportunities to develop and enhance business intelligence dashboards and automated reporting to facilitate decision making for business partners. Conduct deep-dive analyses to identify and quantify drivers of business performance and recommend actions to improve KPIs. Build analytical frameworks to support strategic and complex business priorities. Collaborate with team members and business and technical partners on the use of AI & Machine Learning to automate and develop innovative solutions for the Home Lending business.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Information Systems, Computer Information Systems, Computer Science, Mathematics, Statistics, Engineering, Operations Research, or related field of study plus 2 years of experience in the job offered or as Data Scientist, Senior Analyst, Senior Engineer, or related occupation. The employer will alternatively accept a Bachelor's degree in Information Systems, Computer Information Systems, Computer Science, Mathematics, Statistics, Engineering, Operations Research, or related field of study plus 4 years of experience in the job offered or as Data Scientist, Senior Analyst, Senior Engineer, or related occupation.

Skills Required: This position requires experience with the following: Using SQL and Python to create data simulations, provide performance measurement, automate reporting, and deliver pre- and post-analysis on new processes and strategies; Conceptualizing, designing, and building analytical tools and solutions using a combination of SQL, Python, and Tableau dashboards to facilitate strategic planning, capacity optimization, and productivity; Summarizing and delivering actionable insights to senior business stakeholders; Analyzing complex problems, diving deep into data, and designing innovative solutions; Using cloud platforms including AWS and Snowflake and data architecture for large scale data processing; Using Salesforce CRM for lead management and sales.

Job Location: 7255 Baymeadows Way, Jacksonville, FL 32256.

Full-Time.

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Undertake advanced analytics to derive actionable insights that support the Home Lending Sales strategy and optimization. Combine quantitative analysis, business acumen, and a focus on problem-solving to drive meaningful insights that enable the firm to drive incremental value and an outstanding customer experience.