Business Analysis Associate I - Corporate & Investment Bank - Payments Collections Utility
Full-time
Plano, TX, USA
Posted on Sep 10, 2026
Embark on a rewarding and challenging career as a Business Analysis Associate I with our dynamic team. You will serve as a strategic partner to the Utility by leveraging strong analytical skills to identify trends, risks, and opportunities, translating complex data into executive-level insights and presentations that influence strategic decisions and business outcomes. The role will lead automation and transformation initiatives, drive process innovation, and support the expansion of Utility capabilities across products, portfolios, and regions. Join us and contribute to our mission while advancing your career.
As a Business Analysis Associate I within JPMorganChase, you will play a pivotal role in driving operational efficiency and strategic initiatives and business transformation across the Commercial & Investment Bank (CIB) Payments Collections Utility. You will leverage your advanced understanding of data analytics and automation technologies to uncover patterns, analyze complex data sets, and translate findings into executive-level insights, reporting, and presentations that support strategic decision-making. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies.
As a Business Analysis Associate I within JPMorganChase, you will play a pivotal role in driving operational efficiency and strategic initiatives and business transformation across the Commercial & Investment Bank (CIB) Payments Collections Utility. You will leverage your advanced understanding of data analytics and automation technologies to uncover patterns, analyze complex data sets, and translate findings into executive-level insights, reporting, and presentations that support strategic decision-making. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies.
You will also utilize your advanced computer literacy and digital proficiency to enhance processes, drive automation, and support the expansion of Utility capabilities across products, portfolios, and regions. Your role will involve coaching and delegating tasks to others, fostering a culture of learning and growth within the team. Your decisions and work results will have a significant impact on team, departmental, and Utility objectives, contributing to the overall success of the firm
Job responsibilities
- Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making.
- Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies.
- Provide insights, recommendations, and strategic analysis to support business objectives and executive decision-making.
- Collaborate effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful execution of projects and strategic initiatives.
- Leverage digital platforms and technological tools to improve processes, enhance customer interactions, and effectively communicate with stakeholders.
- Develop executive reporting, presentations, dashboards, and scorecards that translate complex data into actionable business insights.
- Communicate business performance, trends, risks, and opportunities to support strategic decision-making.
- Lead automation, transformation, and process improvement initiatives that enhance operational efficiency and scalability.
- Identify and support opportunities to expand Utility capabilities across products, portfolios, and regions.
- Partner across Operations, Product, Risk, and Technology to deliver strategic initiatives and business outcomes.
- Develop KPIs, performance metrics, and reporting frameworks to support transparency and measure business results.
Required qualifications, capabilities, and skills
- Demonstrated ability to conduct data analysis and interpret complex data sets, with proven expertise equivalent to 2+ years of experience.
- Strong analytical and problem-solving skills, with the ability to identify trends, risks, and opportunities and translate findings into meaningful business insights.
- Advanced proficiency in using automation technologies to optimize processes and implement business strategies.
- Experience developing executive presentations, management reporting, scorecards, dashboards, and business reviews.
- Demonstrated ability to coach and guide team members, fostering a culture of continuous learning and growth.
- Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success.
- Advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes and customer interactions.
- Strong written and verbal communication skills with the ability to communicate complex information to executive and non-technical audiences.
- Provide quality service to customers through continuous communication.
- Understanding of software delivery lifecycle and industry-standard methodologies and related practices.
- Experience supporting automation, transformation, process improvement, or strategic business initiatives.
Preferred qualifications, capabilities, and skills
- Proficient ability to leverage artificial intelligence and AI tools to enhance data analysis, identify business trends, and support strategic decision-making.
- Experience implementing automation solutions to streamline business processes, improve operational efficiency, and reduce manual effort.
- Experience developing executive reporting, presentations, scorecards, dashboards, and business reviews that communicate business performance and strategic insights.
- Proficiency in applying customer service and stakeholder management skills to understand business needs, deliver solutions, and facilitate effective collaboration.
- Ability to craft clear and effective prompts to support data analysis, automation, and consistent outcomes.
- Experience supporting transformation initiatives, process improvement efforts, platform migrations, or business expansion opportunities.
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Drive strategic analytics, executive reporting, automation, and expansion initiatives across the Collections Utility