Trade Support Analyst
IT, Customer Service · Full-time
New York, USA
Are you ready to make an impact in a fast-paced trading environment? As a Trading Services Analyst, you’ll have the opportunity to grow your career, develop your skills, and contribute to a collaborative team that values innovation and continuous improvement. You’ll be empowered to challenge the status quo and help drive automation and efficiency across our operations. At JPMorganChase, your ideas matter and your growth is our priority.
Job Summary:
As a Trading Services Analyst within our dynamic team, you will play a pivotal role in ensuring the accuracy and integrity of trade positions and settlements. You’ll work closely with colleagues across multiple functions, leveraging your analytical mindset to identify opportunities for process re-engineering and automation. Your contributions will help us deliver best-in-class service to our clients and support the ongoing evolution of our trading operations. You’ll be part of a diverse and inclusive team that values collaboration, innovation, and professional development. Our culture encourages you to bring your unique perspective and skills to the table, supporting both your personal growth and the success of the team.
Job Responsibilities:
- Upload market data to various risk management systems
- Perform reconciliations against market sources
- Conduct control reconciliations to verify trading positions across front, middle, and back office functions
- Investigate and resolve settlement and confirmation queries
- Produce management statistics and reports
- Complete operations projects and respond to ad hoc requests for new initiatives and technology enhancements
- Support new system implementations and process improvements
Required Qualifications, Capabilities, and Skills:
- Strong logical and analytical mindset, with the ability to challenge existing processes
- Understanding of process flows and system linkages, with a focus on streamlining and improving operations
- Excellent written and oral communication skills
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Availability to work from 8 am to 5 pm
Preferred Qualifications, Capabilities, and Skills:
- Previous experience in finance industry operations roles
- BA or BS degree in Economics or Industrial Engineering preferred
- Proficiency in VBA
- Experience with risk management systems and reconciliations
- Demonstrated ability to drive automation and process re-engineering
- Collaborative approach and willingness to learn new technologies
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Drive process improvement and perform reconciliations as a Trading Services Analyst.