Help protect our clients and the firm by strengthening a best-in-class name screening program. In this role, you will shape governance, oversight, and execution across business, compliance, and technology partners. You will turn complex risk and regulatory expectations into clear requirements, measurable outcomes, and sustainable controls. You will use data and insights to guide decisions and communicate effectively with senior leaders.

As an Anti-Money Laundering and Know Your Customer Oversight – Name Screening – Associate Officer II in Name Screening Governance, you provide oversight and guidance that helps the business execute compliant name screening strategies and maintain strong customer due diligence controls. You will partner closely with Global Private Bank stakeholders and cross-functional teams to identify risk, strengthen controls, and improve screening operations. You will translate emerging issues, regulatory expectations, and program needs into actionable plans, clear requirements, and measurable reporting. You will help us maintain effective governance routines, timely escalation, and sustainable remediation while supporting an inclusive, collaborative team culture.

Job responsibilities

• Partner with the Global Private Bank Financial Crime Business Executive to lead end-to-end oversight of name screening initiatives from design through implementation and reporting
• Guide review of screening-related business and technology requirements to support clear scope, risk identification, and appropriate prioritization
• Conduct research and analysis on emerging name screening issues and ongoing initiatives to inform governance decisions
• Coordinate with Compliance, Controls, Global Financial Crimes Compliance, Legal, Operations, and Technology partners to align outcomes to program objectives and regulatory expectations
• Lead risk and control oversight activities, including identification of control gaps, root-cause themes, and remediation actions
• Maintain an effective risk management and control framework aligned to firm standards and consistent application of best practices
• Own timelines, deliverables, and reporting cadence, escalating risks and impediments as needed
• Prioritize work based on impact, risk, capacity, and dependencies across competing initiatives
• Build and report key metrics and management information to identify, mitigate, and manage risk, including clear narratives and decision points for senior leaders
• Partner with technology teams to enhance screening operations and support firmwide screening obligations
• Strengthen engagement with Global Sanctions Compliance and maintain an effective collaboration model

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent practical experience
• Minimum of 5 years of financial services experience in name screening, client list screening, sanctions controls, anti-money laundering controls, know your customer controls, governance, compliance, or risk management
• Experience partnering with private banking or wealth management stakeholders, or comparable client-facing businesses
• Experience working in an agile delivery environment and partnering with global, cross-functional teams
• Experience preparing management reporting and presentations, including metrics, issue narratives, risk statements, and decision requests
• Experience assessing operational or technology processes to inform control design and control enhancements
• Experience identifying control gaps or control breaks and documenting root cause and remediation actions
• Strong written and verbal communication skills, including experience leading working sessions and influencing stakeholders across Business, Operations, Technology, Compliance, and Risk
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Visio) and experience using data to build management reporting and metrics

Preferred qualifications, capabilities and skills

• Experience supporting enterprise screening obligations across multiple lines of business
• Experience partnering with data and technology teams to improve data quality and screening performance (for example, duplicate reduction, completeness, accuracy, or triage enhancements) with a controls-first mindset
• Experience applying automation, artificial intelligence, or advanced analytics in a risk and controls context within screening or data quality programs
• Experience establishing governance routines (cadences, forums, escalation paths, and decision logs) for multi-stakeholder programs
• Experience developing sustainable, measurable remediation plans and tracking progress over time

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Associate Officer II, Name Screening Oversight: Strengthen anti-money laundering and customer due diligence controls